Hollywood Kia

Excellent help from Kermit the salesman and Vladimir the finance agent. Both were helpful in making a decision. finance agent. Both were helpful in making a decision. More

Great salesman and staff. Quick to give attention but not overwhelming. Finance took too long. Should be able to handle quicker than several hours waiting Quick to give attention but not overwhelming. Finance took too long. Should be able to handle quicker than several hours waiting More

Dealership was very clean. Bathrooms were unfortunately out of order. All of sales were very professional. Bathrooms were unfortunately out of order. All of sales were very professional. More

No transparency with numbers. You finish paying a lower TRIM car like a higher one. No hay transparencia con los numeros. Terminas pagando un auto de menor TRIM como si fuera u You finish paying a lower TRIM car like a higher one. No hay transparencia con los numeros. Terminas pagando un auto de menor TRIM como si fuera uno de mayor categoria. More

After visiting two other Kia dealerships and being quoted ridiculously high monthly payments, my husband and I went to Hollywood Kia. We were pleasantly surprised at how easy and how quickly it was to make a ridiculously high monthly payments, my husband and I went to Hollywood Kia. We were pleasantly surprised at how easy and how quickly it was to make a deal that we felt comfortable with. We weren't happy about the unusually long time it took to meet with the finance manager. I don't know if that is a problem during the week. It was Saturday and there were many cars being sold that day. We were also uncomfortable about having to meet with the car insurance person,. We have purchased and leased numerous cars over the years and have never ben asked to secure insurance before leaving the dealership. We are very happy with the car we purchased, and our sales person Steven was a pleasure to deal with. More

Amazing service from the team. They went above and beyond to meet my needs. Excellent They went above and beyond to meet my needs. Excellent More

It was a very good experience, the parts take too many days to delivery but was satisfactory the results days to delivery but was satisfactory the results More

I spent three weeks looking for a car going to multiple dealerships it was not fun finally decided to try Kia of Hollywood Ernesto helped us and from the start he made the whole process amazing the dealers dealerships it was not fun finally decided to try Kia of Hollywood Ernesto helped us and from the start he made the whole process amazing the dealership as a whole was unlike any other they have earned my business for ever. More

The whole experience was wonderful. I feel like I’m part of a family and that feels great I feel like I’m part of a family and that feels great More

1st, my initial visit to the dealership was comical. The greeters didn't speak English and knew nothing aboth the cars. There were no umbrellas available for guest to go out side and view cars in a down The greeters didn't speak English and knew nothing aboth the cars. There were no umbrellas available for guest to go out side and view cars in a downpour. It took me 30min of walking around asking for assistance to get help, even though I had set up an appt. I was then sold the wrong car that did not have the features I asked for. After 2 months I was finally about to transfer to the right car, but my initial down payment has still not been applied to the purchase of the 2nd car. I have mystery fees on my final feal and no one will call me to discuss....even though I keep being told someone will reach out to me. Add to that, not being sent home with all the proper paperwork, waiting a week and getting the run around to have the documents sent to me, then seeing the missing down payment and mystery fees. I am still attempting to settle the deal on this car. If I keep getting perked around....i plan to return the car and be done with this dealership. The incompetence is beyond frustrating and has become disrespectful to lie to a customer and waste their time More