Hollywood Kia - Service Center

Our advisor Mr Watson was a nice person and well training .He gave me all the explanations regarsin the work to be performed on our car .He gave me all the explanations regarsin the work to be performed on our car More

I had my car towed there and I was assigned to a service person named Omar. He said the problem was the ignition coils. No mention of an oil leak that I know exists. I had to ask about that and no good answ person named Omar. He said the problem was the ignition coils. No mention of an oil leak that I know exists. I had to ask about that and no good answer was given and when I went to see him when I was in the area the next day at 2:15.pm I was told he was out to lunch. I waited until 2:45 pm and left; never saw him, yet 6 out of the 7 agents were present at their desks; only Omar was missing .I I spoke to another advisor who explained the oil leak to me when I asked. . Omar never did. I received a call that the car was ready for pick up and went the the next day around the same time between 2:00 pm and 3:00 PM.and again Omar was not there -no explanation. Same scenario- All the other service agents were there except him. I checked out with the service agent whose desk was next to his. I told him he should get his commission - he did his work. The oil leak was not addressed by Omar at all. Got the car back working but still with a problem. I am disappointed and don’t consider this service center to be thorough.. More

Excellent communication! Excellent Service Excellent customer service Great guy!!! E v e r y t h i n g g r e a t!!!! Excellent Service Excellent customer service Great guy!!! E v e r y t h i n g g r e a t!!!! More

Chris was very helpful, polite and made the experience in the service dept so much better. the service dept so much better. More

I do all my maintenence at Hollywood KIA, great service and professionalism. I highly encourage yhem. and professionalism. I highly encourage yhem. More

Kevin Mullens was my service advisor and he made my experience excellent. He made sure to stay in constant communication and inform me of what was required and also provided me transportation home due experience excellent. He made sure to stay in constant communication and inform me of what was required and also provided me transportation home due to time it would take. The entire process was smooth and easy More

Friendly staff and . Repairs are made in a timely manner helpful, communication with customer is good. Repairs are made in a timely manner helpful, communication with customer is good. More

Does not take care of their customers no communication . Management does not respond to customers as to why they don't cover default tires Management does not respond to customers as to why they don't cover default tires More

My service was great on my vehicle with Kevin Mullins he really did a great job really did a great job More

Who was very rude to me I was not get good service. And I don’t know if I can come again. And I don’t know if I can come again. More