Garfield Simpson

"I have the best experience when I'm a Hollywood Kia. Mr...."

- VIVIANLH0102 Verified Customer

I have the best experience when I'm a Hollywood Kia. Mr. Garfield always treats me like it we're family. This is my 4th car purchase at Hollywood Kia. I am a satisfied returning customer.

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"Service was good But I was told to pay $1500 all..."

- LIADMAABI Verified Customer

Service was good But I was told to pay $1500 all including at the lease signing, but it wasn’t the case! 2 stars!!thx

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"This dealership was amazing and nice and clean. The..."

- AVILAAX3 Verified Customer

This dealership was amazing and nice and clean. The dealers are effective they were communicative they were nothing but kind and friendly which made the journey and the car search fun

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"All the staff is friendly and helpful. They got my new..."

- Bobby Verified Customer

All the staff is friendly and helpful. They got my new car ready the same afternoon. I am extremely satisfied with my new car and the deal I got. I would highly recommend Hollywood Kia.

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"Very professional and pleasant experience. Honest, no BS...."

- ABALDIOCEDA Verified Customer

Very professional and pleasant experience. Honest, no BS. The sales representative was a real mensch, a good person that wasn’t just interested in taking my money . He knew his cars and worked to get me the best price possible

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"Very friendly and comfortable environment. Always in..."

- ZENTANITH Verified Customer

Very friendly and comfortable environment. Always in tune to the needs of the consumer. Willing to work with limited budgets and help find the best fit for the buyer.

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"Great service. From the moment you start the conversation..."

- CEFMENDES Verified Customer

Great service. From the moment you start the conversation to closing the deal the customer experience is perfect. I believe the commitment to the brand and product are important

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"Garfield was great! Listened to my concerns and what I..."

- SPCLUZET Verified Customer

Garfield was great! Listened to my concerns and what I was looking for and was never pushy. I left for a few hours and came back because of this. Thanks for your great service, Garfield!

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If EXTREMELY POOR was an option that’s what I would have selected. I took my 2021 Kia K5 for regular maintenance and I asked for my tires to be checked because tire pressure light came on. After telling me three times nothing was in tires, magically a nail appeared in my passenger rear, in which then they said they’ll patch it. A week later the tire pressure light comes back on, so my husband plugged it and I called dealership to explain that the tire must be bad let’s go ahead and replace it. Fast forward to appointment day. I drop car off within an hour I receive a message my car was ready. Once I got in car and saw tire pressure I called dealership immediately like are you sure you guys changed right tire because the pressure is still showing 33. Oh yes we changed the right tire everything is fine. So once my husband gets home from work he looks a car and say they changed the wrong xxxx tire. Fast forward to the morning. I called the soon as they opened to explain you guys did change the wrong tire. I was told to just drive around on the BAD tire and monitor it. I said excuse me because I couldn’t believe I was being told that due to a mistake they made. Not only did they change the wrong tire, they put a completely different brand on the car. Which I was told I couldn’t bring that tire back for RIGHT tire because I drove off on it. Well what else was I suppose to do because I ensured that the job was done correctly. i called numerous times for the service manager Fernando who has YET to return my call. Also I’ve left serval message for GM Mitchell and he has yet to return my call. This is the worst customer service I’ve ever received. I hate that I have to continue to do business with such poor care or concern for customer.

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"I had a wonderful experience with Hollywood Kia. Garfield..."

- WONG.A.MARK Verified Customer

I had a wonderful experience with Hollywood Kia. Garfield was the associate that assisted me. He understood what I was looking for & gave amazing customer service!!! I would definitely recommend Hollywood Kia to friends & family

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