Hollywood Kia - Service Center

I liked the fact that I was able to see the video of the mechanic servicing my car. I also appreciate that the service rep kept me updated. Thank you. mechanic servicing my car. I also appreciate that the service rep kept me updated. Thank you. More

Was not a positive experience. Service advisor’s attitude was very average. His cuatomer service spirit was not there. Service advisor’s attitude was very average. His cuatomer service spirit was not there. More

Dropped my car at 950 for a 1015 appt. Was tild there were at least 20 people before me and i'd be lucky if it was looked at by 5. No updates. Received a tezt at 450 to say rhey couldnt fi Was tild there were at least 20 people before me and i'd be lucky if it was looked at by 5. No updates. Received a tezt at 450 to say rhey couldnt find a problem and ro pixk it up by 530. Poor customer service by Kevin Watkins. The nezt am i picked it up amd spoke to Chris Watson. There was no update in the system and Kevin was out of the office. Have dealt with Chris before and he's great hands on. Customer service is not the same as the old Hollywood Kia. After dealing with them for over 20 years and purchasing, leasing and trading over 16 vehicles, it definately needs improvement. More

Kevin Fernandez did a very good job with greeting and maintenance and making sure everything went smooth. maintenance and making sure everything went smooth. More

the advisor, Kevin Mullins was very helpful. I failed to fix my car a few months ago due to parts unavailable. Kevin make sure he note on my file what part needs to be fix. There were no huss I failed to fix my car a few months ago due to parts unavailable. Kevin make sure he note on my file what part needs to be fix. There were no hussle on the process. More

Took almost 5 hours to complete repair told I was only 2 1/2 hours 1/2 hours More

I was very fortunate to be greeted with respect, patience, and a bit of humor from my service rep. patience, and a bit of humor from my service rep. More

Service was excellent since scheduling with Brandon Forrest. Uber was very useful to drop off and pick up the car. Very much appreciated. Forrest. Uber was very useful to drop off and pick up the car. Very much appreciated. More

Quick response to appointment! Well explained work performed! Great inspection and repair! Service advisor quick and efficient and always happy Well explained work performed! Great inspection and repair! Service advisor quick and efficient and always happy More