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2,163 Reviews of Hollywood Kia - Service Center
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May 18, 2024
One of the worst experiences with Hollywood Kia customer service I felt very disappointed with the service that was provided and I felt that I was not heard during my car service an addition my car maintena service I felt very disappointed with the service that was provided and I felt that I was not heard during my car service an addition my car maintenance was not completed the windshield fluid was empty and it should had been fill I already scalated the issue to corporate More
by Leidy
Verified CustomerEmployees Worked With
Helpful May 18, 2024
Service writer was on top of his game and provided excellent service to myself and daughter. excellent service to myself and daughter. More
by GILDENWELCH
Employees Worked With
May 18, 2024
The staff was professional and helpful throughout the entire process. I would definitely recommend Hollywood Kia for next new vehicle. entire process. I would definitely recommend Hollywood Kia for next new vehicle. More
by LINDENDECRUZ
Employees Worked With
May 15, 2024
Much better than Miami Lakes Kia, who butchered my transmission. Hollywood Kia had to replace my transmission after what Miami Lakes Kia did. The only problem I had with Hollywood Kia is 1 servi transmission. Hollywood Kia had to replace my transmission after what Miami Lakes Kia did. The only problem I had with Hollywood Kia is 1 service advisor who didn’t clearly keep me up to date with a set back in their technician roster and it ended up ruining parts of my plans for having relied on his word and then being set back. Instead of hoping we become busy and not follow up, it’s common sense to tell customers about hiccups so we can plan accordingly, no? And then they become upset when you curse at them, having become livid, for not offering you the courtesy of proper communication. When you rely on people and they don’t keep their promises, that trust breaks. And without trust, what are we as a society? When the trust is broken, it is betrayal. That’s the upsetting part. And then they take offense when you are hurt because of the betrayal. Other than that…Hollywood Kia did a good job restoring my car. More
by r_sina
May 12, 2024
Everyone is so friendly. My first time there and it was an amazing experience for me. My first time there and it was an amazing experience for me. More
by Lekia1984
May 12, 2024
Appreciate all the reminders to have the car serviced and any explanation of the work that needs to be completed. any explanation of the work that needs to be completed. More
by ASTRIDAB1
Employees Worked With
May 11, 2024
I love Hollywood Kia the service is very good and the staff they're very polite and pleasant 😊 at least they are to me, my Kia SOUL was total so I will be coming back to get me another car 🚗. Have an a staff they're very polite and pleasant 😊 at least they are to me, my Kia SOUL was total so I will be coming back to get me another car 🚗. Have an amazing rest of your day. 🙏🏽❤️ More
by GERRIWILSON_1970
Employees Worked With
Carlos
May 11, 2024
Great service. Nice people. Everytime I get my oil change there they always wash my car afterwards and it greatly appreciated. But I just wonder why they never pad Nice people. Everytime I get my oil change there they always wash my car afterwards and it greatly appreciated. But I just wonder why they never pad dry it after the wash? More
by KORAL IVGI
May 11, 2024
Need to have a snacks to get other than snack machine and TV boring just sitting there TV boring just sitting there More
by CATLDYTWO
Employees Worked With
