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Hollywood Kia - Service Center

Hollywood, FL

4.0
3,067 Reviews
Call Service Center (954) 758-4300

3,067 Reviews of Hollywood Kia - Service Center

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June 07, 2023

Best service, ever, fast and efficient,Wish every business have the same attention.Very happy with Kia. More

by MI_CUENTA_BE_CORREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
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Jun 08, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

June 07, 2023

The service manager is very rude just like the employees. The people here are not helpful at all. More

by Felisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Hollywood Kia responded

Felisha, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

June 07, 2023

Hector was an amazing salesman, he is due for a raise, he was open and truthful and I respect him along with Robert, thanks for a great experience i will definitely return to Kia! More

by CHOLA08212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector N. Silvestre
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Jun 08, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Hector and Robert here at Hollywood Kia. wecare@hollywoodkia.com

June 06, 2023

We love this dealership they were very hepful and worked hard to ensure we were happy with our purchase More

by ALONSOELISET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Coker
Report | Print
Jun 06, 2023 -

Hollywood Kia responded

Alonso, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

June 03, 2023

Everything about our experience at Hollywood Kia was excellent. From the sales manager,Roy, to the finance manager Sean, was very professional and attention to detail. I would recommend anyone to buy a More

by RODWALLACE1866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Ocasio
Report | Print
Jun 04, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

June 02, 2023

Good customer service, good environment, helpful staff, variety of inventory. In general I had a good experience at the Hollywood Kia dealership. More

by LESLIECR07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector N. Silvestre
Report | Print
Jun 04, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

June 02, 2023

I went in for an oil change and tire rotation. The tire rotation was never done as I have picture proof and my fluids were not topped off as one of them is under the minimum line. Because of this More

by AMPROFETTO96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
FERNANDO DAVILA
Report | Print
Jun 05, 2023 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

June 02, 2023

Really courteous service. My third purchase here and it’s been as good as buying car can be More

by ALLMOTORS1
Recommend Dealer
Yes
Employees Worked With
Henry March
Report | Print
Jun 04, 2023 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

June 01, 2023

They suck horribly, unprofessional and inconsiderate of their customers. I’m not even going to start with management. More

by Nicosha Wooten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter, FERNANDO DAVILA
Report | Print
Jun 01, 2023 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

May 30, 2023

Customer service employees need improvement so rude, seems he didn’t care about customers so More

by Elvira Allison neyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin Carter
Report | Print
May 31, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team and for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. wecare@hollywoodkia.com

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