2,831 Reviews of Hollywood Kia - Service Center
Extremely happy with the service rendered replacing my passenger side window that was broken. Will bring my Telluride here for any future needs. passenger side window that was broken. Will bring my Telluride here for any future needs. More
Super happy and pleased that this location was able to service my vehicle even though they were busy. I was unable to schedule an appointment prior since I didn't know when I would be in town so I am plea service my vehicle even though they were busy. I was unable to schedule an appointment prior since I didn't know when I would be in town so I am pleased with the service. More
They did great! Quick, efficient, and solved my problem of brake light within an hour. I also enjoyed the waiting area and that there were tables and outlets so I co Quick, efficient, and solved my problem of brake light within an hour. I also enjoyed the waiting area and that there were tables and outlets so I could work while waiting. More
My car was ready for pick up at the service department. I advise two of the service advisor (Tevin & Yirz) that if they can please add the coupon (from the website) as my service advisor (Evan) was gone fo I advise two of the service advisor (Tevin & Yirz) that if they can please add the coupon (from the website) as my service advisor (Evan) was gone for the day and said that it should not be a problem. Both service advisor said that I would have to have my service advisor add the coupon. I advise the service advisors that I drove from Miami and did not want to make that trip again as it took me 40 minutes just to get here. The service advisors refuse to add the coupon. The next day I spoke with the manager Fernando who also backed the 2 service advisors. How hard can it be to just add a coupon to my statement, I will never understand from Hollywood Kia. The customer service here is lacking and has been for a few months now. When my lease is up I am definitely going to be going elsewhere. This place has lost my business and a few others that I had plan on giving them. Just to give a little more information about me. I had purchased 2 vehicles (1 under my name and the other under Gloria Hernandez) from Hollywood Kia and plan on having 2 other family members purchase 2 more vehicles. Not anymore. Thank you for making my decision. More
Great customer service and support! Keep me updated on maintenance of my vehicle and service is fast I’m very happy I bought this Kia especially from Hollywood Kia best choice I ever ma Keep me updated on maintenance of my vehicle and service is fast I’m very happy I bought this Kia especially from Hollywood Kia best choice I ever made. More
Everyone from the salesman (Daniel) to the insurance gentleman (Ray) to the finance manager (Steven) was very friendly, professional and really took the time to explain everything to my daughter. I am v gentleman (Ray) to the finance manager (Steven) was very friendly, professional and really took the time to explain everything to my daughter. I am very happy that she bought a vehicle from this dealer! I had such a great experience when I took my sister to buy a vehicle, and to get the same makes them the only ones I will see when it is time to buy another vehicle! More
The wait time was lest than 5 mi minutes, my car was done earlier than I expected. done earlier than I expected. More