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Hollywood Kia - Service Center

Hollywood, FL

4.0
3,060 Reviews

3,060 Reviews of Hollywood Kia - Service Center

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March 10, 2023

Jesus service was amazing the waiting time was good & the car now is good thanks More

by JEFFRYB08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Mar 13, 2023 -

Hollywood Kia responded

Jeffrey, Thanks for sharing your thoughts about your experience with Hollywood Kia. Jesus and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

March 10, 2023

Terrible, all around bad customer service, nothing about this dealer is good. The attitude of the workers and managers. Its upsetting I really do like Kia cars but definitely my last time going to this deal More

by Ileana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
FERNANDO DAVILA
Mar 16, 2023 -

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

March 09, 2023

I was in dire need of an oil change I had an appointment but for a future visit and this past weekend there was an understanding manager who made it happen More

by BELLJASPER6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Mar 09, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

March 09, 2023

When I came to Kia to get my car service One guy told me I had to go down the street to jumbo. Then the other guy told me the reason why I have to go to Jumbo because I’ve never had my car serviced at Kia w More

by MR.JACK75
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get any names
Mar 13, 2023 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

March 09, 2023

Jesus provided excellent customer service and I also got the approval to change the weather strip on my car More

by SHAUNA4863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Mar 10, 2023 -

Hollywood Kia responded

Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

March 09, 2023

Jeffrey Valdes, my service advisor was very professional and helpful. He explained everything to me More

by ORLANdosip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdes
Mar 10, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

March 09, 2023

Very efficient service with professionalism . Technician explain process and kept me updated on progress. Thank you Hollywood kia More

by HOWARD.SAMAROO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Mar 10, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

March 08, 2023

Service technician Jesus Hernandez was very focused on my customer need. He was professional, courteous and knowledgeable of requested service. More

by gertpend7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Fernandez
Mar 09, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

March 08, 2023

Always greeted professionally and courteously. It’s a convenient place and my car is always handled with care. The wait time is usually not more than 1 hour 1/2. More

by DIANACAPATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Mar 09, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, Diana, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

March 06, 2023

Chris Lopez is an excellent service writer and has an extensive knowledge and is a credit to your organization More

by A.J.FERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Mar 07, 2023 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

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