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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,809 Reviews

2,809 Reviews of Hollywood Kia - Service Center

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October 16, 2022

After your dealership fixed the recall issue on my kia, a few days later my check engine light came on and my steering wheel started making a sound while turning it. Not Satisfied! More

by cfranc76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information. We'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

October 15, 2022

It would be better experience if they had do things differently to witt i had a recall on my kiss optima 2012 i called to make an appointment of which they did. The disappointment is i turned up just More

by Gav
Customer Service
Recommend Dealer
No
Employees Worked With
Na
Oct 19, 2022 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

October 15, 2022

Purchased the service maintenance plan and every single time I've taken my vehicle in there's an issue. Either the car isn't ready when I return, after being called saying it is. Or the complimentary car w More

by LPRADEL1015
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Fernando service manager
Oct 19, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

October 15, 2022

Personnel very efficient and welcoming. Service was well done and quick. Location is covenient. Will come back. More

by Ehi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Oct 16, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

October 14, 2022

Buena ubicación, buena atención, agradable el lugar, limpio, organizado, el tiempo de espera fue el estipulado, me entregaron el carro lavado, para ser la primera vez tuve una buena experiencia. Y oue s More

by lamonajayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 15, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

October 14, 2022

Totally satisfied with my routine oil Service appointment. Comfortable waiting area. Friendly and courteous service advisors and cashiers. Price and wait time as expected and promised. Keep up th More

by Drummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey , Christopher Lopez
Oct 15, 2022 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

October 13, 2022

Service was quick and easy. Just wish it was a bit easier and quicker to get an appt. More

by DAPH72003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Oct 15, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 13, 2022

This location offered very fast service especially for how busy they appeared to be on a Saturday. More

by BIZALKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Oct 15, 2022 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

October 12, 2022

They have good attention and good service, if I would recommend it, thanks for the service ! More

by CESIA8724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry March, Sheila Ocasio
Oct 13, 2022 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

October 12, 2022

Always clean waiting area and professional staff. They get me in and out quickly, which I appreciate. More

by Diane M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Hollywood Kia responded

Diane, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

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