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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,883 Reviews

2,883 Reviews of Hollywood Kia - Service Center

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October 21, 2022

I don't like the fact that I don't have a spar tier. It dangerous. Got stack on the 95 for 4 hours. More

by YOSI1957
Recommend Dealer
No
Employees Worked With
Christopher Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Hollywood Kia responded

We're sorry that happened to you. Please call us at your convenience. Thank you for your time. wecare@hollywoodkia.com

Oct 26, 2022 -

YOSI1957 responded

y to call want to kia all the want is to sale me another wheel for 400$ NO THANKS.

October 21, 2022

The agent criticized me for not wanting to pay full price for the recommended service . My car was washed and not vacuumed. My tires were left with low pressure. The customer service rep was very rude. More

by Faina
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA
Oct 26, 2022 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

October 21, 2022

They were really good helping me out not a bad dealership at all fast and easy More

by LAMARDAVIS500
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Oct 23, 2022 -

Hollywood Kia responded

Thank you so much for choosing Hollywood Kia. We appreciate the five-star rating. Please don't hesitate to reach out if you need anything else. We're always happy to help. wecare@hollywoodkia.com

October 21, 2022

Always attentive service. There was an issue with my car door panel on a new car and they took the time to make it right and provided great customer service. More

by CHRISSI.MARINO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan and Jesus, FERNANDO DAVILA
Oct 23, 2022 -

Hollywood Kia responded

Thank you for the five-star rating for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

October 20, 2022

Excellent service saved me money. What I was quoted was exactly what they served. Very hsppy More

by manny22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Oct 20, 2022 -

Hollywood Kia responded

Manny, Thank you! Tevin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

October 20, 2022

It was so easy to make an appointment with Chris Lopez. He is always professional, courteous and informative. More

by Phylis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 20, 2022 -

Hollywood Kia responded

Phylis, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christopher and our team, and we look forward to working with you again. wecare@hollywoodkia.com

October 19, 2022

The team was professional and service was provided in great time. I will use this location for my service needs, I also recommend everyone to this location. More

by Sandra martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Oct 19, 2022 -

Hollywood Kia responded

Sandra, Thank you so much for your excellent review! We are so glad that Fernando had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

October 19, 2022

Had to wait 3+ hours even with an appointment. Car was returned with the tires under inflated. Next day, the low air pressure alert went off on the dash and had to stop at a gas station to fil More

by jorgeftl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Watson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

October 19, 2022

Place was clean and neat. Very pleasant place to be in. Carlos was extremely helpful More

by EVALDES111976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 19, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad Carlos was able to help, and we hope to see you again! wecare@hollywoodkia.com

October 19, 2022

Would recommend against any services from your dealership! I asked to see under my car while it was on the lift and my tray was totally ignored and when I received my car back it was wet on the in More

by LACENTRA20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando menoud
Oct 22, 2022 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

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