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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,894 Reviews

2,894 Reviews of Hollywood Kia - Service Center

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October 19, 2022

Would recommend against any services from your dealership! I asked to see under my car while it was on the lift and my tray was totally ignored and when I received my car back it was wet on the in More

by LACENTRA20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando menoud
Oct 22, 2022 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

October 18, 2022

Eli is amazing I have no issues with the car and it’s running great I plan on doing more work in the future and definitely would love eliran work on my vehicle More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliran moyal
Oct 19, 2022 -

Hollywood Kia responded

Jon, Thanks for sharing your thoughts about your experience with Hollywood Kia. Eliran and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 17, 2022

Excellent customer service . They help us a lot to get our new car. Danilo specially was fantastic More

by yovannaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Urena
Oct 17, 2022 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

October 17, 2022

Excellent service advisor. Always good service. Job was done correctly. Love the dealership. Will return for all service. More

by ROOPO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

October 16, 2022

After your dealership fixed the recall issue on my kia, a few days later my check engine light came on and my steering wheel started making a sound while turning it. Not Satisfied! More

by cfranc76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information. We'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

October 16, 2022

I am not happy at all thanks hope I won’t see you till the end of 2023 More

by LDJMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tevin Carter
Oct 19, 2022 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

October 15, 2022

It would be better experience if they had do things differently to witt i had a recall on my kiss optima 2012 i called to make an appointment of which they did. The disappointment is i turned up just More

by Gav
Customer Service
Recommend Dealer
No
Employees Worked With
Na
Oct 19, 2022 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

October 15, 2022

Purchased the service maintenance plan and every single time I've taken my vehicle in there's an issue. Either the car isn't ready when I return, after being called saying it is. Or the complimentary car w More

by LPRADEL1015
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Fernando service manager
Oct 19, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

October 15, 2022

Personnel very efficient and welcoming. Service was well done and quick. Location is covenient. Will come back. More

by Ehi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Oct 16, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

October 14, 2022

Buena ubicación, buena atención, agradable el lugar, limpio, organizado, el tiempo de espera fue el estipulado, me entregaron el carro lavado, para ser la primera vez tuve una buena experiencia. Y oue s More

by lamonajayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 15, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

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