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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,805 Reviews

2,805 Reviews of Hollywood Kia - Service Center

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August 26, 2022

Great and fast service. Was met by service writer. Very prompt, friendly and thorough. My vehicle was clean and delivered back to me with a smile. More

by JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Valera, Sheila Ocasio
Aug 29, 2022 -

Hollywood Kia responded

Thank you, Jim. We appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

Aug 29, 2022 -

JIM responded

Great Team members!

August 26, 2022

Great service! Took two hours which I thought was a bit long for lol change but the service and waiting area was nice. More

by AVALI004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

August 26, 2022

I have been a customer for almost 10 years. The service has changed significantly. I hope it was the person that helped me and not all employees quiet quitting. I went for oil change and to che More

by sghisays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name. Laziest person there.
Sep 01, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

August 26, 2022

The dealership is well kept. Evan my advisor on this day was very helpful. The service took less time than quoted so that was a nice surprise. More

by Marven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 29, 2022 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

August 26, 2022

I was very happy to be out in a hour for doing a oil change. More

by FINLAYSOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Fernandez
Aug 29, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

August 25, 2022

I would reference my people to kia hollywood the have good customer service and good people More

by tibab84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Hargrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Charles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Emanuel, Andrew Jimenez, Achille Gerve, Albert Alfonso, Jack Coker, Leonardo Gutierrez, Douglas Cordoba
Aug 25, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

August 24, 2022

Excellent service and my representative was professional friendly and showed great care for my needs More

by DANIEL.MCLOONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Aug 24, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Daniel, please let us know. wecare@hollywoodkia.com

August 24, 2022

Christopher Lopez did a great job. Every courteous and knowledgeable will go back for service next time More

by ScottLive5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Aug 25, 2022 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Christopher and our team here at Hollywood Kia. wecare@hollywoodkia.com

August 24, 2022

The service was great! ! Evan in the service department was super nice and kept me updated!! More

by KAYLIEQUIMBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 25, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

August 21, 2022

I've had my car serviced there twice now with Chris Lopez. He's super friendly and always take great care of me. More

by SLORENZO2385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Aug 22, 2022 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hollywood Kia. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

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