Back

Hollywood Kia - Service Center

Hollywood, FL

4.0
2,895 Reviews

2,895 Reviews of Hollywood Kia - Service Center

Sort by
October 08, 2022

From the first time I came to hollywood kia to purchase my first car I was sould , I loved the company loved the way ❤customers are treated with regency can tell that consumers need are v More

by MCBEANB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter, FERNANDO DAVILA
Oct 08, 2022 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 08, 2022

The service is the worst service I have had ever. After waiting for two hours and forty five minutes just to have the oil and filter changed, I was told the car was ready but have to wait for it to g More

by JNLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FERNANDO DAVILA
Oct 11, 2022 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. wecare@hollywoodkia.com

Oct 12, 2022 -

JNLG responded

I have heard that before and nothing has changed, I would love you to have the same experience and know how it feels. The last two times I have been there was the same situation. Just terrible.

October 07, 2022

Completey nice and thoughtful tell you whats going on with your vehicle advice you what good for your vehicle and give good recommendations More

by ASHLEY.LEON622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Oct 08, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

October 06, 2022

Chris was awesome, he answered all questions and made sure everything was top notch. Highly recommended. More

by DUSTBUNNYJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 07, 2022 -

Hollywood Kia responded

Quality customer service is always our number one priority, and we're happy Chris met your expectations. Thank you for choosing Hollywood Kia. We look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

October 06, 2022

Chris Lopez is an excellent service advisor. I always know when my car comes in for service he is on top of it, and makes sure everything is running smooth and a timely manner. He makes sure to More

by VALLEYGIRL011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus "jessie" Frias, Christopher Lopez
Oct 07, 2022 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear Chris met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

October 05, 2022

My service advisor was helpful! My first time in service! The chairs to wait in were comfortable! I called yesterday because lights came back on but never received a call back! Disa More

by SLABOW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Hollywood Kia responded

Thank you for the kind words for our service department! Please don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

October 04, 2022

Great and fast service. Not really a good carwash though so I don’t consider that part great. More

by JADAJONES20031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Ocasio
Oct 05, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jada, feel free to contact us at your convenience. wecare@hollywoodkia.com

October 04, 2022

Friday staff, from the gentleman that takes your vehicle to front desk women. The service advisor was clear with what the situation was for my car. Time of when completed was accurate and returned my car wi More

by VEGITO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
Oct 04, 2022 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 03, 2022

Service was great, vehicle was delivered tome it was promised. The vehicle was delivered cleaned. More

by AEGOMEZ526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Oct 03, 2022 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

October 03, 2022

Courteous service but had to wait for my car for an hour and a half More

by alyciazukowski90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Oct 04, 2022 -

Hollywood Kia responded

Thank you so much for your feedback. We're sorry about the long wait and hope you will give us another opportunity to serve you! wecare@hollywoodkia.com

...
175
...