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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,797 Reviews
Call Service Center (954) 758-4300

2,797 Reviews of Hollywood Kia - Service Center

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July 19, 2022

The service was fast and treated me very nice it was clear about the service they did on my vehicle. More

by MITCHELLSAEN98770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
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Jul 19, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us, Mitchell. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

July 19, 2022

I have been calling, leaving messages, texting, emailing for weeks to have the registration for the Forte mailed to me. It was not given to me when I signed all the papers for the lease of this car. I hav More

by EVe Seliger
Recommend Dealer
No
Employees Worked With
I did not deal with any of these employees.
Report | Print
Jul 22, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and we'd like to see what we can do to turn this around for you as soon as possible. Please send us a message with your contact information so that we can reach out. Thank you for your time, and we apologize for any inconvenience we may have caused. wecare@hollywoodkia.com

July 16, 2022

I am always impressed with the service and professionalism. Great experience always and recommendations. Thank you More

by HOWARD.SAMAROO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
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Jul 16, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

July 15, 2022

Always ready to help quick courteous service helped me out with my appointment took me earlier than my time would highly recommend More

by Sampson 1430@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2022 -

Hollywood Kia responded

Thank you for giving Hollywood Kia your terrific review. It makes our day to hear that our services team was friendly and helpful during your visit! Drive safely! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

July 14, 2022

I took my car for a recall on the trunk but trunk latch and they dented it. They never returned my calls. Took the car back but they didn’t even care to help me. Finally the service manager came out looked More

by carlosinocente33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garfield Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Mitchell Loszynski, Christopher Lopez, Alain Ruiz, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
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Jul 19, 2022 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

July 14, 2022

Service writer was knowledgeable and friendly along with my salesman 3 car I bought from this dealership More

by BLCHANG44
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin Carter
Report | Print
Jul 16, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

July 14, 2022

They are very professional and they took good care of me. Because I came all the way from Orlando to get my car service. Keep up the good work More

by MWALTON3953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin Carter
Report | Print
Jul 14, 2022 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hollywood Kia. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

July 14, 2022

All in all, The experience went well, the staff was friendly and efficient. Thank you. More

by Acgilchrest
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Fernandez
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Jul 14, 2022 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

July 14, 2022

They have not serviced in the past as they should have. Pd more today as a result More

by MCSTAPLES3299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Report | Print
Jul 15, 2022 -

Hollywood Kia responded

Thank you for taking a moment to write a Hollywood Kia five-star review! What great feedback to hear about our services team? We are glad that his customer service shined bright during your services visit. It was great to work with you, and we look forward to seeing you again soon! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

July 14, 2022

It is insulting for a regular customer to be charged a Shop charge by Holywood Kia More

by RJHOR
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2022 -

Hollywood Kia responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and will share your comments with the team. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

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