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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,806 Reviews
Call Service Center (954) 758-4300

2,806 Reviews of Hollywood Kia - Service Center

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July 07, 2022

The waiting time on my last visit was a bit over 3 hours with a appointment for only a oil change. This is ridiculous More

by CUBANO33023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tevin Carter
Report | Print
Jul 07, 2022 -

Hollywood Kia responded

I'm sorry that your recent service experience left you wanting more. We expect our guests to receive timely service for a fair value, so I appreciate you bringing these concerns to my attention. Thank you! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

July 07, 2022

I have to come back I have the same problem I had before a little worser More

by LADE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2022 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. wecare@hollywoodkia.com

July 07, 2022

Everything was done with great work very happy to have my car taken care of so quickly More

by GHINNERS3
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
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Jul 07, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

July 06, 2022

Amazing service. Jesus was very nice and helped us a lot with our car! Thank you! More

by JIMMYJARAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
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Jul 06, 2022 -

Hollywood Kia responded

Jimmy, Thanks for sharing your thoughts about your experience with Hollywood Kia. Jesus and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

Jul 06, 2022 -

Hollywood Kia responded

Thank you for taking a moment to write a Hollywood Kia five-star review! What great feedback to hear about our services team? We are glad that his customer service shined bright during your services visit. It was great to work with you, and we look forward to seeing you again soon! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

July 06, 2022

Chris my advisor was very great and helpful. .. the girl at the checking desk was aweful More

by Kerrbless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad Christopher was able to help, and we hope to see you again! wecare@hollywoodkia.com

Jul 06, 2022 -

Hollywood Kia responded

Thank you for sharing your experience with our services team! It means a lot that you are a happy customer, and at Hollywood Kia, we look forward to welcoming you back again down the road. Also, I would like to apologize for this upsetting experience at the front desk. We expect all our guests to receive the same high standard of customer service, so it's concerning to see your review. Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

July 06, 2022

Grest service amenities good team easy attention friendly good senses amicable clean Ofice star cleanlines More

by JHONOVALLE2201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
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Jul 06, 2022 -

Hollywood Kia responded

Joel and our team appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

Jul 06, 2022 -

Hollywood Kia responded

Thank you for taking a moment to write a Hollywood Kia five-star review! What great feedback to hear about our services team? We are glad that his customer service shined bright during your services visit. It was great to work with you, and we look forward to seeing you again soon! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

July 06, 2022

Very good and excellent service and keeps the customers informed about their vehicle and is good with time More

by AQUISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2022 -

Hollywood Kia responded

Thank you for taking a moment to write a Hollywood Kia five-star review! What great feedback to hear about our services team? We are glad that his customer service shined bright during your services visit. It was great to work with you, and we look forward to seeing you again soon! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

July 06, 2022

Jeffery was a great service advisor. He was very knowledgeable. Very pleasant, respectful young man. More

by BLEST1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery
Report | Print
Jul 06, 2022 -

Hollywood Kia responded

Thank you for taking a moment to write a Hollywood Kia five-star review! What great feedback to hear about our services team? We are glad that his customer service shined bright during your services visit. It was great to work with you, and we look forward to seeing you again soon! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

July 05, 2022

It was clean,and I was in and out very fast. The only thing they didn't do was change the oil More

by ST13222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Report | Print
Jul 06, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

July 04, 2022

I was told by Jeffrey the wait was about 90 minutes, 2 hours. But everything went smooth. The massage chair is just perfect while waiting. Thank you Kia. You have the best team More

by Shessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdes
Report | Print
Jul 05, 2022 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

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