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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,901 Reviews

2,901 Reviews of Hollywood Kia - Service Center

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August 20, 2022

Fast and deliver what they promise. I don’t live close to this dealer, but I keep going back because of their honesty More

by DAIREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazel in service, Lillian Smith
Aug 22, 2022 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

August 18, 2022

l leased this car in 2018 after the lease was over I bought the car I pay a reasonable monthly payment and the car have service any time is necessary thanks for that Kia Dealer of Hollywood. More

by Maurilio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Valdez
Aug 19, 2022 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

August 17, 2022

Jeffrey, me service advisor takes care of all of my needs. He answers every question that I may have and goes above and beyond to care for my car needs. More

by SOPHONIEDANTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 18, 2022 -

Hollywood Kia responded

We appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

August 17, 2022

I got to the dealer ship early no problem the call me up, Jesus came over we had a chat. I told him what I needed done. I signed the paperwork he got me a lift home. Next thing I know I got a call your car More

by JAHFORCE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Aug 18, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

August 17, 2022

Terrible customer service My car has a recall , it stalled in the middle of the road Left it at dealer - havent call me yet with a diagnostic yet since past Thursday Left me with no car and im una More

by daniela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Santiago or Mike the manager
Aug 21, 2022 -

Hollywood Kia responded

We're sorry to hear about your experience, Daniela, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

August 16, 2022

Tevin and Fernando always go above and beyond! Car was in and our in less than an hour!!! Will only bring my car to Hollywood Kia!! More

by ROBERTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter, FERNANDO DAVILA
Aug 17, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad we were able to help, Roberta, and we hope to see you again! wecare@hollywoodkia.com

August 16, 2022

Excellent service minimal time waiting lest than 10 minutes only in Kia dealer they were profesional all the time thanks Kia team More

by NOTEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Mitchell Loszynski, Christopher Lopez, Alain Ruiz, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Aug 17, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

August 15, 2022

Very busy during the day, yet the service advisors make sure to keep me updated on the progress of my car’s maintenance More

by LAN526
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Aug 16, 2022 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

August 14, 2022

A long delay in returning calls and calls waiting. Service tech chris was great with follow up and information. Operator was very helpful finding someone to take my call. Mr. Love and Shaunn helped me More

by VALLEYDALE4701
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin love, shaunn, operators, service secretaries
Aug 15, 2022 -

Hollywood Kia responded

Dale, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can do to assist you with in the future, please let us know. wecare@hollywoodkia.com

August 13, 2022

The dealership was able to enhance my experience by providing me a ride to my house while my car was being taken care of. More

by RSERRA423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Aug 15, 2022 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hollywood Kia. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

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