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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,834 Reviews
Call Service Center (954) 758-4300

2,834 Reviews of Hollywood Kia - Service Center

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May 19, 2022

Work was done in a timely manner. Called with the information needed and explained everything to me. contacted me when complete. Provided transportation. More

by H_HAINES
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Report | Print
May 19, 2022 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

May 23, 2022 -

Hollywood Kia responded

Thank you for giving Hollywood Kia your terrific review. It makes our day to hear that our services team was friendly and helpful during your visit! Drive safely! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

May 19, 2022

How did they impress me as they always do every time I’m there they’re awesome the great they’re polite they’re very helpful and there’s no hesitation when you ask them for some help or some assistance. a More

by CARLENEKNIGHTS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

May 20, 2022 -

CARLENEKNIGHTS responded

Hi, and thank you again and Special thank you to Chris W. Keep up the good work.. From carleneknights@yahoo. com

May 19, 2022

Not happy with the overall service, I left a message , yesterday, for the General Manager .... no return call and the service manager was not accommodating!!! More

by barrylev7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
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May 19, 2022 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

May 19, 2022 -

barrylev7 responded

Barrylev7@aol.com Barry Levenberg- 973-886-2702

May 19, 2022

Great costumer service, would recomend to anyone fast and many amenities for the clients. Best regards More

by JORGEEDUARDOGARCIADIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Report | Print
May 19, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

May 23, 2022 -

Hollywood Kia responded

Thank you for taking a moment to write a Hollywood Kia five-star review! What great feedback to hear about our services team? We are glad that his customer service shined bright during your services visit. It was great to work with you, and we look forward to seeing you again soon! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

May 18, 2022

They left my screws loose on all the tired of my car . My wife an kids ride in tha car anything couldve happen More

by RODRIGUEZB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont remember
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May 19, 2022 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. wecare@hollywoodkia.com

May 18, 2022

Then surroundings are nice and very clean. Free coffee to make the wait pleasant. The wait to get your car back is a little too long. The help are very nice and accomadating. More

by JANICEMMCARLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yair Bitton, Tevin Carter
Report | Print
May 19, 2022 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

May 17, 2022

The service was fast and the employees was very nice and professional on the.way.they.handle.the costume More

by SHANEBROWN10
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Christopher Lopez
Report | Print
May 17, 2022 -

Hollywood Kia responded

Shane, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

May 17, 2022

Brought my 19’ Soul in for a regal. I was in and out in less than an hour. The massage chairs were nice. Good coffee. More

by BELOVED97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Report | Print
May 17, 2022 -

Hollywood Kia responded

Thank you! Fernando and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

May 17, 2022

Fast, polite and love the massage chairs. My car was cleaner then when I brought it in. More

by SHAVONBAPTISTE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Ocasio
Report | Print
May 17, 2022 -

Hollywood Kia responded

Shavon, Thank you so much for your excellent review! We are so glad that Sheila had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hollywood Kia. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

May 16, 2022

They were incredibly friendly and efficient, I was treated very well here with seamless services provided More

by TZDRORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Report | Print
May 16, 2022 -

Hollywood Kia responded

Thank you so much for your kind words for Fernando, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

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