Hollywood Kia - Service Center

Waiting time was very long but service was satisfied. Service advice very attentive in his job. Service advice very attentive in his job. More

Everyone at the dealership truly cares about the customer abd their outcome. Jeffrey V. In particular handles his job with the utmost care and professionalism. abd their outcome. Jeffrey V. In particular handles his job with the utmost care and professionalism. More

The dealer at kia are wonderful toocar of my car for me on timetable thanks on timetable thanks More

The customer service provided was excellent. I was able to dropped off my car and was offered a lift ride. My car was washed and now rides like a brand new car. They kept me informed at all tim I was able to dropped off my car and was offered a lift ride. My car was washed and now rides like a brand new car. They kept me informed at all times. In all a 5 star experience. More

Very impressive with the service and the attention. 1 # in everything. Thank the hold staff 1 # in everything. Thank the hold staff More

I went there and was told a diagnostic test would cost me $149. I was there at 10:30am for my appointment when the service guy told me again it would be $149. He told me he would try to get me out by 1pm. I $149. I was there at 10:30am for my appointment when the service guy told me again it would be $149. He told me he would try to get me out by 1pm. I went to him at 1pm and was told they were wrapping up the estimate. I stepped outside and see my car in the parking lot and watched as someone came to my car and drove it back to the service area. This again is around 1pm. I get my car back a little after 2pm. Tevin Carter who was my service person decides to charge me the diagnostic fee as a hourly rate. Only he billed me for 2 hours when I was outside and saw that they had only gotten my car an hour prior. Only reason I did not complain is because I was in a hurry to leave, they fixed the issue, and I knew I would get the cost back from the shop that created the problem, which I did. I just in general do not like doing business with companies or people that lack integrity. Because all I ended up needing was an oil change, Tevin decided to bill a diagnostic fee as an hourly rate of 2 hours even though they only worked on my car for up to an hour. Either way a diagnostic fee is a fee. Not a rate. More

The service was quick and very organized. The service dept people were very nice and helpful The service dept people were very nice and helpful More

Friendly service and consistent updates while you wait for service. The facility is clean and access is easy. for service. The facility is clean and access is easy. More

The service side of the dealership is great, they have fast service and they even called me an Uber from and back to the dealer. fast service and they even called me an Uber from and back to the dealer. More

Very good customer service and prompt service. Very knowledgeable about what there doing and what other services that are needed. Very knowledgeable about what there doing and what other services that are needed. More