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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,805 Reviews

2,805 Reviews of Hollywood Kia - Service Center

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January 19, 2022

Great customer service. Short wait time on express services. Service advisors are always informative and helpful. More

by SHALONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Jan 19, 2022 -

Hollywood Kia responded

Thank you so much for your kind words, Shalonda, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

January 19, 2022

Very easy to set up an appointment, nice area to wait in with free wifi and coffee. More

by ALEEGOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Jan 20, 2022 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

January 17, 2022

Good customer service work as a team fast turn around on service and always return my car clean More

by EGRIEGORY83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Jan 18, 2022 -

Hollywood Kia responded

We appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

January 17, 2022

Tevan is beyond excellent. He goes beyond the call of duty. He makes sure my visit is seamless More

by TELEIBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Jan 18, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tevin and our team, and we look forward to working with you again. wecare@hollywoodkia.com

January 17, 2022

Personnel is very polite, service was done fast ! My service rep Michael was very amicable and answered all my questions More

by JEANNELL_QUIROZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Jan 18, 2022 -

Hollywood Kia responded

It's great to hear that Michael was able to help you out, Jeannell. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

January 17, 2022

My Representative Chris is courteous, at all times and gets me in and out in a timely fashion. He keeps his word and always assists me with my many questions. I couldn't ask for a more people friendlier r More

by Lolita Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

January 16, 2022

Very organize, good customer relationship. On time service . Provided Uber ride. I will be back. More

by Robertperlberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Galeano
Jan 18, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, Robert, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

January 13, 2022

Very busy dealership. They seemed to care and be very helpful. I’ve asked multiple times for the dealership to put a screw in my plate and they still haven’t. It’s very frustrating when I pay a lot of mo More

by CHELSEYSMITH193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Raquel Galeano, Michael Valera, Tevin Carter, Haysel Ramirez, Gerard De La Rosa
Jan 30, 2022 -

Hollywood Kia responded

Chelsey, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

January 13, 2022

The dealership is great. The waiting room was clean, had coffee and soft drinks for the customers. More

by MARCELINFRANTZ88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Jan 13, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

January 12, 2022

I took the SUV for a diagnostic, it took them 4 hrs and then when I was told the SUV was coming around, I had to ask again because it took them 45 minutes, to come around the building with the SUV, and whe More

by Myra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager would not give me his business.card
Jan 26, 2022 -

Hollywood Kia responded

Myra, we're sorry to hear about your experience, after reviewing this matter we see that the bumper damage was there prior to the service

Jan 26, 2022 -

Myra responded

No it was not, you all are a disgrace to the Kia brand, very poor customer service, people be aware take a video of your vehicle before they service it...

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