Holm Automotive Center Inc - Service Center

Holm Automotive Center Inc responded

Thank you for your positive feedback and for highlighting Chuck Loader's exceptional service. We're delighted to hear that Chuck's kindness, attentiveness, and professionalism have consistently exceeded your expectations. We're proud of his commitment to addressing any concerns promptly and effectively. Chuck's actions exemplify our core values of customer care and trustworthiness. We appreciate your continued patronage and look forward to serving you and your vehicles in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's fantastic to hear! We're glad we could get your Chevy Traverse repaired quickly and efficiently, getting you back on the road the same day. Our team strives for industriousness and determination in providing timely service. Thank you for your positive feedback. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're delighted to hear you had such a positive experience with our service department, especially with Chuck Loader! Providing clear explanations and estimates before starting any work is a crucial part of our commitment to trustworthy service and customer care. We strive to excel in every aspect of our service, and your perfect scores across the board confirm we're on the right track. Thank you for your feedback! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

It's wonderful to hear that we were able to resolve the issue with your vehicle, even though it turned out to be non-mechanical. At Holm Automotive Center, we take our commitment to trustworthiness and customer care very seriously. We believe in standing behind the vehicles we sell and ensuring our customers are satisfied. We appreciate you acknowledging the efforts of Chuck Loader, William Wobbeking, and Noe Grullon. We are dedicated to building meaningful relationships with our clients, and your feedback reinforces that we are living up to our core values. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

It's wonderful to hear that you've consistently received good service from us! We're thrilled that our team, especially Chuck Loader, has been helpful and efficient. Your perfect scores for workmanship, service time, and communication truly reflect our commitment to excellence and customer care. We appreciate your kind words and are dedicated to maintaining this level of service for you and all our customers. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback. We're glad to hear that Josh was helpful and communicative during your recent repairs. We understand your frustration regarding the $3,000 repair bill for your GMC Terrain within a year of purchase. We strive to provide reliable vehicles and service, and we regret that your experience did not meet those expectations. We are determined to always improve. We appreciate you bringing this to our attention. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Gabrielle G., Thank you for your positive feedback! We're pleased to hear you received great service on your vehicle and that you found our employees to be knowledgeable and professional. At Holm Automotive Center, we strive for "Excel" in all we do, and that includes providing expert service with a professional demeanor. Your recognition of our team's knowledge and professionalism reinforces our commitment to "Customer Care" and "Professional Growth." We believe in continuous improvement and ensuring our team is equipped to provide the best possible service. We appreciate you taking the time to share your experience. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Valued Customer, Thank you for your incredibly kind words! We are truly honored that you feel important every time you walk through our doors and that you choose to remain a loyal customer of Holm Automotive Center. Creating a welcoming and respectful environment is a core part of our mission. Your feedback reinforces our commitment to "Customer Care" and "Concern for Others." We strive to build meaningful relationships with our clients, and ensuring you feel valued is paramount to us. We appreciate your loyalty and look forward to continuing to provide you with exceptional service. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's wonderful to hear! We're thrilled that you had an amazing experience with our friendly staff, quick service, and clean facilities. We strive to create a welcoming and efficient environment for all our customers, and it sounds like we hit the mark. We appreciate you recognizing Chuck Loader and the team. We look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Valued Customer, Thank you for your continued loyalty and trust in Holm Automotive Center! We're delighted to hear that you consistently choose us for vehicle services, tire purchases, and leasing/buying your main vehicle. Your long-term patronage is a testament to our commitment to providing exceptional service and building lasting relationships. We strive to uphold our core values, including "Trustworthy" service, "Customer Care," and "Industrious" work, in every interaction. We are happy that you see the value in our service over the long term. We appreciate your continued support and look forward to serving you for many more years to come. Sincerely, the Holm Automotive Team of Abilene.