"Best service experience when A/C breaks down in middle of tr"
Smack in the middle of a 4 hour road trip to head to a wedding, our A/C stops working in 103 degree heat. With 2 kids in back we knew must find a place to look at the issue. We stumbled upon Holm Automotive in Abilene and were greeted with the utmost level of service. They understood our time crunch to get to the wedding rehearsal and diagnosed the issue extremely quick. They then set us up with a rental for us to get to rehearsal and were able to fix issue the next day on a Saturday. The two service consultants did a great job of communicating our situation and took the added stress out of situation.
To top off the high level of service, when we returned the rental on Sunday and left keys in drop box. We realized that we left a cell phone in car. We called Jamie our service consultant to see if he could mail the phone the next day when they opened. But instead Jamie called the owner Tim, and he was there in 5 min to get our keys!! Truly above and beyond from what we could have asked for!
"Fast friendly service."
Fast friendly and hassle free service. Greg and Jamie are on top of their game, great customer service and always with a smile! Everyone at the dealership are helpful and knowledgeable!
"Awesome service "
Thank you Hunter and Pat! Both were very nice and explained everything to us. I am so excited I get to save on fuel costs. I would recommend Holm Automotive in a heartbeat.