Holm Automotive Center Inc - Service Center

Holm Automotive Center Inc responded

Dear Valued Customer, Thank you for your continued loyalty and trust in Holm Automotive Center! We're delighted to hear that you consistently choose us for vehicle services, tire purchases, and leasing/buying your main vehicle. Your long-term patronage is a testament to our commitment to providing exceptional service and building lasting relationships. We strive to uphold our core values, including "Trustworthy" service, "Customer Care," and "Industrious" work, in every interaction. We are happy that you see the value in our service over the long term. We appreciate your continued support and look forward to serving you for many more years to come. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Valued Customer, Thank you for your kind words! We're pleased to hear that you found our team friendly and professional, and that you're happy with the service you received. Providing excellent customer service and knowledgeable assistance is a top priority for us at Holm Automotive Center. Your feedback reinforces our commitment to "Customer Care" and "Professional Growth." We strive to maintain a friendly and professional environment while ensuring our team is well-equipped to meet your automotive needs. We appreciate you taking the time to share your positive experience. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Valued Customer, Thank you for your enthusiastic feedback! We're thrilled to hear that Josh was so helpful and that you would seek his assistance for all your service needs. Josh's dedication to providing excellent service exemplifies our core value of "Customer Care." We are committed to ensuring every customer receives knowledgeable and attentive support, and your feedback confirms that Josh is a valuable member of our team. We are also glad that Josh is seen as someone who can solve problems, which is part of our value of "Determination." We appreciate you taking the time to share your positive experience. We will be sure to pass along your kind words to Josh. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's wonderful to hear that you appreciated our clean facilities, knowledgeable parts person, and quick service! We strive to create a comfortable and efficient environment for all our customers, and it sounds like we're on the right track. We're also glad you enjoyed the available coffee. We note your feedback regarding service communication and will work toward improvement in that area. We appreciate you mentioning Chuck Loader's efforts. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are truly honored by your trust in our service department! Knowing that you rely on us for your vehicle's service and maintenance means a great deal. We strive to be worthy of that trust through our commitment to quality workmanship, efficient service, transparent communication, and fair pricing. We're especially glad that Chuck Loader and our team have consistently met your expectations. Your perfect scores across the board reflect our dedication to excel in all areas of service. Thank you for your continued confidence in Holm Chevrolet. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the wonderful feedback! We're delighted to hear that our staff's friendliness and welcoming atmosphere have made your visits pleasant. At Holm Automotive Center, we value teamwork and customer care, and we strive to create a positive experience for everyone who walks through our doors. We appreciate your business and look forward to seeing you again soon! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you to our valued customer for this fantastic review! We're thrilled to hear about your positive experience with our quick alignment service and fluid top-off. Our team, including Chuck Loader, strives to provide efficient and thorough service, coupled with excellent customer care. This reflects our core values of industriousness and concern for others. We appreciate your business and look forward to serving you again! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear about your positive experience! Thank you for sharing your feedback. We're especially pleased that Chuck was able to assist you efficiently, addressing the issue you couldn't list on the app and getting your truck back to you promptly. Providing convenient and thorough service is a testament to our team's industriousness and commitment to customer care. We appreciate your business and look forward to serving you again. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the great review! We're happy to hear we were able to get you in at your requested appointment time and that the price matched the quote. We appreciate your business and are glad Chuck Loader and the team provided you with a positive service experience. We strive for trustworthiness and fairness in all our transactions and appreciate your recognition of that. Sincerely, the Holm Automotive Team of Abilene