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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,919 Reviews

3,919 Reviews of Holm Automotive Center Inc - Service Center

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September 10, 2019

Agitated I had a 1030 appointment for a screw in a tire. I showed up at 1015 with the tire already off the rim and didn’t leave till after 1215. That was a ver More

by kenneth.coyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Sep 13, 2019 -

Holm Automotive Center Inc responded

I want to apologize that it took longer than it should have to get your new tire mounted and balanced. I do not know the specific details as to why it took that long, but I do know that the tire machine can get backed up at times. Thank you for letting us know, and we will use this information to improve our process. Gary Hasselman

Sep 16, 2019 -

Holm Automotive Center Inc responded

I want to apologize that it took longer than it should have to get your new tire mounted and balanced. I do not know the specific details as to why it took that long, but I do know that the tire machine can get backed up at times. Thank you for letting us know, and we will use this information to improve our process. Gary Hasselman

September 10, 2019

So easy I Dropped the car off before work and it was ready when I was done with my day. Friendly efficient service as always! Thank you! More

by mmeneley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Holm Automotive Center Inc responded

We appreciate your business and always glad to hear we met your expectations. Thank you for the excellent review. Have a great day!

September 10, 2019

Required service The service department are all very professional. I am always treated very well when I have to take my vehicles in for service. What I enjoy the most More

by GRGTOVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Taplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Surritte, Dede Brunner, JR Marchbank
Sep 11, 2019 -

Holm Automotive Center Inc responded

Thank you for sharing your Service appointment experience with us. We appreciate your business and your kind words. Thanks again!!!

September 09, 2019

Quick! Wife's car had a noise in the front-end. Based on past experience, we knew it was probably a wheel bearing. They were able to let us drop it off and r More

by jwspohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Holm Automotive Center Inc responded

Thank you for sharing your service appointment experience with us. We are so happy that you are pleased. Thank you for your business.

September 09, 2019

Great service The service was quick and well done. The guys listened to me and worked accordingly. Wish I'd found this place a long time ago. More

by JansCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wehling
Sep 11, 2019 -

Holm Automotive Center Inc responded

Comments like these are what keeps us going. We are so happy that "you found" us. We are so happy to have you as our customer and friend. Thanks again!

September 09, 2019

great service visit We buy our cars here and have all our service here as we trust them without question , the guys in the service department are just like family. More

by buxman.louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Holm Automotive Center Inc responded

Thank you for your business and for sharing your experience with us. We as well think of you as family. Thanks again!!!

September 07, 2019

Oil change The service department at Holm's Automotive is always fair and courtesy. They get you in for service as soon as possible. They are always willing to More

by PennyL.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Surritte
Sep 11, 2019 -

Holm Automotive Center Inc responded

We are so happy that you are pleased. We appreciate your business and value your dedication to our dealership. Thank you!

September 07, 2019

Quick, respectful They got me in and out quickly and were very friendly during my time there. I was greeted upon arrival and had a great experience. More

by kellihess4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dede Brunner
Sep 11, 2019 -

Holm Automotive Center Inc responded

Thank you for sharing your Service appointment experience with us. We are glad that you are pleased. Thank again!!!

September 06, 2019

Excellent service . The service department is out standing. I am always treated with respect and all concerned are very courteous.. They make my appointment as soon as po More

by GRGTOVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Holm Automotive Center Inc responded

Thank you for your business. We are so proud of our Service Department. It's always nice to hear that we met your expectations. Thanks again!!!

September 06, 2019

Great Car Care I get treated with respect, even visited with Jed Smith while my car was being serviced and time went so quickly. Just a great place and great atmosph More

by BK#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Holm Automotive Center Inc responded

Thank you for sharing your time at our dealership. We appreciate the 5 STAR review and nice to know that you enjoy our atmosphere. Thanks again!

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