Holm Automotive Center Inc - Service Center

Excellent and Professional I called Chuck approximately 1 month prior to being in Abilene. He attempted to help diagnose the issue over the phone and even ordered the parts ahea I called Chuck approximately 1 month prior to being in Abilene. He attempted to help diagnose the issue over the phone and even ordered the parts ahead of time so they would be ready to install the day before Thanksgiving, when we would arrive in town. Chuck is a very informed Service Consultant whom does his job very well and is extremely professional. We live in SW Kansas and waited a month and a 4 hour drive just so we could take our vehicle to Holm Automotive, where we knew the service and treatment would be top of the line. More

Service of high mileage Did a good job of telling me what needed fixed. And how much it would cost. Helped staying open late. Means a lot to get the vehicle. Did a good job of telling me what needed fixed. And how much it would cost. Helped staying open late. Means a lot to get the vehicle. More

Body Shop I had my Suburban serviced in the Body Shop and the work was fast and professionally done. The Staff was friendly and knowledgeable and easy to work w I had my Suburban serviced in the Body Shop and the work was fast and professionally done. The Staff was friendly and knowledgeable and easy to work with given my schedule. More

Service department Jamie was very nice and helpful. He helped me with my warrantee questions. And I was in and out for my routine maintenance quickly. Thanks you Jamie was very nice and helpful. He helped me with my warrantee questions. And I was in and out for my routine maintenance quickly. Thanks you More

Great service I have always been greeted by a friendly staff and I always receive great service. I would recommend this dealership to my friends.The service departm I have always been greeted by a friendly staff and I always receive great service. I would recommend this dealership to my friends.The service department always checks for recalls on my truck when they service it. More

Outstanding long distance support I was driving across the country from CA to NC and hit a racoon just outside Abilene. My chevy cobalt was undrivable but I had to get to NC and could I was driving across the country from CA to NC and hit a racoon just outside Abilene. My chevy cobalt was undrivable but I had to get to NC and could not wait for the car to be fixed. Holm Automotive went above and beyond in their dealings with my insurance company and even drove me to a car rental place to get me on my way. The repair was completed in a timely fashion and then I arranged to have it shipped to me in NC. Andy and Dede were exceptional in their service and willingness to work with me over the phone. They turned a terrible situation into a manageable one and I am grateful. Eric Williams More

Warranty Work I had to take our vehicle in for a recall. I was going to be in Abilene that day for a work related purpose and asked if it would be possible to get I had to take our vehicle in for a recall. I was going to be in Abilene that day for a work related purpose and asked if it would be possible to get it done that day to save an extra trip to Abilene and they worked it out. They gave me and a fellow employee a ride to where out meeting was and then called me as soon as the vehicle was done. I feel that they went above and beyond to make things work with my schedule. More

Body Work/Oil Change This was a very smooth process. Took my car in for body work. The rental I was given was wonderful. My car was done in a reasonable amount of time This was a very smooth process. Took my car in for body work. The rental I was given was wonderful. My car was done in a reasonable amount of time and they were even able to do an oil change for me before I picked it up. Great experience! More

New Tires and Alignment Very professional group of employees, Chuck Loader is who I mostly dealt with today. He did a wonderful job and is always very friendly and professi Very professional group of employees, Chuck Loader is who I mostly dealt with today. He did a wonderful job and is always very friendly and professional. More

Emergency ChUck at Holm was gracious and very helpful as we traveled xcountry and experienced an emergency. You are lucky to have him.thank him again. ChUck at Holm was gracious and very helpful as we traveled xcountry and experienced an emergency. You are lucky to have him.thank him again. More