Holm Automotive Center Inc - Service Center

Chuck is the MAN! I called late Thursday afternoon, my Chevy Cruze was acting up. Chuck had it in the shop, fixed the problem AND had it serviced within and hour and a I called late Thursday afternoon, my Chevy Cruze was acting up. Chuck had it in the shop, fixed the problem AND had it serviced within and hour and a half on Saturday morning. More

Great Customer Service Had to jump start my car this morning, drove straight to Holm Automotive Center. The service manager, Chuck Loader, met me at the door and listened c Had to jump start my car this morning, drove straight to Holm Automotive Center. The service manager, Chuck Loader, met me at the door and listened closely to my interpretation of the problem. Chuck took the car into the shop, without an appointment, and found the problem. Chuck verified that the issue would be covered by the warranty and proceeded to make the fixes. While the car was being repaired I waited in the very comfortable lounge area that Holms Automotive has. I was in-and-out very quickly, I didn’t spend a dime and my car is working great I can highly recommend the Service Department at Holm Automotive Center in Abilene, Kansas More

The service dept does an excellent job The dealership was very user friendly. Chuck always does a great job, from the day we purchased till current. I will probably never shop at any other The dealership was very user friendly. Chuck always does a great job, from the day we purchased till current. I will probably never shop at any other dealership. More

Car serviced. Chuck is always friendly and knowledgeable and explains everything that they have done to our car. Very professional in everything he says and does. Chuck is always friendly and knowledgeable and explains everything that they have done to our car. Very professional in everything he says and does. He always knows us when we come in. More

Service Greg,Chuck and Jamie were all very friendly with an overall knowledge of Chevy products and services. At the same time looking forward to presenting s Greg,Chuck and Jamie were all very friendly with an overall knowledge of Chevy products and services. At the same time looking forward to presenting service and products that may in the future be needed for my automobile i.e. tires. More

customer service It is easy to say it all in one short sentence. "This is the way a dealership should be run" I had the same great experience with the staff in the bo It is easy to say it all in one short sentence. "This is the way a dealership should be run" I had the same great experience with the staff in the body shop and sales department. More

Service Chuck was very professional and my service was great. I was offered water and shown to the waiting room. My car was serviced quickly and I was thanke Chuck was very professional and my service was great. I was offered water and shown to the waiting room. My car was serviced quickly and I was thanked and walked to my vehicle. More

Excellent Service Advisor, Mechanic and Service Manager My 2012 GMC pick up's engine was missing. Holm Automotive service manager got me in right away. Greg Bilderback was my Service Advisor. They identi My 2012 GMC pick up's engine was missing. Holm Automotive service manager got me in right away. Greg Bilderback was my Service Advisor. They identified the problem very quickly and let me know that there was a service bulletin out on the problem. They ordered parts and got a rental car for me. Jon More

Cheerful service I have been dealing with Chuck for many years. He is very good at explaining things and working around my schedule. He never acts like I'm dumb about I have been dealing with Chuck for many years. He is very good at explaining things and working around my schedule. He never acts like I'm dumb about cars, which I am, and he understands the importance of keeping the vehicle going. I actually look forward to working with this service department. More

Chevy Equinox-Holm Auto-Chuck Loader I recently bought my Equinox at a dealership in Olathe, Ks. I took it to Holm Chevrolet in Abilene, Ks to address a recall issue. Chuck Loader heard a I recently bought my Equinox at a dealership in Olathe, Ks. I took it to Holm Chevrolet in Abilene, Ks to address a recall issue. Chuck Loader heard a sound in my engine that I assumed was a normal 4 cylinder sound. After running a diagnostic, he told me that my engine needed some work...extensive work. They got right on it...made sure it was covered under the warranty...and got it fixed in two days. It runs perfectly now, and the engine sounds like it should. They also hooked me up with a loaner to drive while they repaired my car. Chuck (and the staff at Holm) were absolutely excellent and kind. This is the way we all want to be treated as customers and as people. Thank you. I will be back. --Chris More