Holm Automotive Center Inc - Service Center

Friendly and prompt service I brought my 1999 Grand Prix in today to replace valve rocker arm cover and gasket per the recall from General Motors. I was pleased with the custome I brought my 1999 Grand Prix in today to replace valve rocker arm cover and gasket per the recall from General Motors. I was pleased with the customer service I received from Chuck Loader. He was very friendly and professional in his position in the service department. More

Great Service I called first thing on a Saturday to have my 2011 Cruze looked at because I needed a jumpstart the night before. Chuck got my car right in and had i I called first thing on a Saturday to have my 2011 Cruze looked at because I needed a jumpstart the night before. Chuck got my car right in and had it taken care of that day. Chuck and Carson are great employees, and take great care of the customers. More

Service Route service and warranty work performed. The service provided by Chuck was excellent! He ensured everything was taken care of with our vehicle. Route service and warranty work performed. The service provided by Chuck was excellent! He ensured everything was taken care of with our vehicle. He provided good customer service and communication was top notch. Kim was also a pleasure to work with proving me with a rental vehicle, very nice and helpful. Would recommend to my family and friends. More

Excellent and prompt service When my vehicle was due for service, I called to set up an appointment and found a convenient time the very next day. When I arrived, Chuck Loader ch When my vehicle was due for service, I called to set up an appointment and found a convenient time the very next day. When I arrived, Chuck Loader checked the vehicle in promptly and the staff had everything done even earlier than promised. The staff was friendly while I waited and customers have a nice waiting area. I will use them for service in the future. More

Interstate car trouble My car broke down on Interstate 70. Based on their local reputation, I had my car towed there. It was after 6:00. I called them the next morning. My car broke down on Interstate 70. Based on their local reputation, I had my car towed there. It was after 6:00. I called them the next morning. By evening, they had found the trouble and Greg Bilderback was excellent in describing the problem, giving me options with no pressure and telling me the exact cost. I got my car back in a couple of days and it works fine. More

Great service! I had an oil change and tire rotation. Fantastic friendly service. Chuck Loader let me know and showed me my cabin filter that needed to be replaced. I had an oil change and tire rotation. Fantastic friendly service. Chuck Loader let me know and showed me my cabin filter that needed to be replaced. I appreciated the quick and friendly service. I also noticed military men in the building and employees went out of their way to shake hands and thank them for their service. More

Professional, Honest and Reliable We have taken our vehicles both Chevy and non Chevy to Holm Automotive for their excellent service; both customer and vehicle service. Each visit from We have taken our vehicles both Chevy and non Chevy to Holm Automotive for their excellent service; both customer and vehicle service. Each visit from oil change to repairs provides professional results. We are always consulted prior to any repairs that might be unexpected and are never surprised with a list of repairs that are not necessary. As a Military Family, we have received service all over the world for our vehicles and Holm has been the best service we have ever. More

Great guessing I brought my vehicle in to have a part replaced after a warning light had come on. The staff was great. They set me up with a rental and sent me on my I brought my vehicle in to have a part replaced after a warning light had come on. The staff was great. They set me up with a rental and sent me on my way. When I came to pick up my Captiva we quickly realized all off the issues may not have been addressed. I was reassured and sent home. I reached Fort Riley and my warning lights were back on with other issues. So back I went. The staff again was great. They couldn't pin point the exact issue but we took our best guess, switched another part and set me up with a rental. The staff was very acommodating. Even more important, they were honest. They could not get the car to recreate the problem and it wasn't throwing any codes but they still addressed my concerns. Great service! More

Incredible service and friendly folks! When I find a place to take buy a vehicle from or get it serviced I am critical of the quality! That being said, I have been loyal to the service depa When I find a place to take buy a vehicle from or get it serviced I am critical of the quality! That being said, I have been loyal to the service department at Holm Automotive Center. They are always quick to help me, and most importantly, they give it to me straight even letting me know of something that may need looked at in the future. Most recently I was in for a leak in my car. More accurately my passenger floorboard was flooded due to problems with the sunroof drain. This was the second time within a half year period. At that point, I have to say, I was a bit annoyed, but the gentlemen at Holm Auto assured me they would get it fixed. They have done that and cleaned up my car. I was also treated more than fair due to having the same issue twice. I feel completely confident that they can handle anything you throw at them, and they will leave you with a smile on your face! More

service beyond expectations We made an appointment to have our car serviced and checked for wind noise before our dental appoiintment. Jamie Avers the service consultant met us We made an appointment to have our car serviced and checked for wind noise before our dental appoiintment. Jamie Avers the service consultant met us and carefully noted our needs. While driving the car into the service area, he noticed a nolise coming from the right front wheel. On inspection, the tire had worn down to the wire due to misalignment. I knew we needed new tires and Jamie told us what they had in stock and they could do the olther service items right away. In addition to this professional service Holm Auto provided us with a loaner car to get to our dental appointment. When we returned to pick up our car, Jamie took us to the body shop and showed us that our car had been in a wreck and the repair was not done properly, thus causing the wind noise. Since the repairs took longer than expected, we drove the loaner car home ( 40 miles ) and returned later in the day to pick up our car. This is what I call "Service beyond expections"!! More