Holman Cadillac

Got Scammed First time lease. After putting down $8000 down I saw an ad for $50 less than my lease with $2000 down for an ATS. I wanted an SRX but was told it w First time lease. After putting down $8000 down I saw an ad for $50 less than my lease with $2000 down for an ATS. I wanted an SRX but was told it was more than my budget. The same add a month after I leased was within my budget for an SRX. Now I'm stuck with this lease and a car I hate. My sales person never gave us options or explained different leasing plans. They saw us coming. Not trustworthy. More

I was Ignored I was at the dealership to purchase a new vehicle. I walked the showroom for about 10 minutes and didn't even get greeted. The girls behind the desk a I was at the dealership to purchase a new vehicle. I walked the showroom for about 10 minutes and didn't even get greeted. The girls behind the desk at the door didn't even say hello or anything to me. I was wearing my work clothes. I guess since I didn't look like I had money bags in tow that I wasn't even important enough to greet so i still looked around and for about another twenty minutes and there was an office that had about 3-4 salesman in it and still no one greeted me. I was there with every intention to purchase a CTS-V. I am going elsewhere. Just because someone doesn't look like they don't have any money doesn't mean they don't. I will not return to this dealership. I will go elsewhere and hopefully I will get great service. More

best customer service I've ever experienced I've been a customer of this dealership for six years I've always been treated like I'm important and valued. I've taken both my cadillacs here for se I've been a customer of this dealership for six years I've always been treated like I'm important and valued. I've taken both my cadillacs here for service and one of them was purchased at a different dealer and they've done excellent maintenance service and repair work on my cars. I've always been satisfied. I've actually taken my car there without an appointment and it was repaired in a timely manner More

Thank you - John Craig - EXCELLENT SERVICE!!! Our used 2006 Cadillac CTS was recently serviced at Holman Cadillac in Mount Laurel , NJ. We received excellent service and the peace of mind knowin Our used 2006 Cadillac CTS was recently serviced at Holman Cadillac in Mount Laurel , NJ. We received excellent service and the peace of mind knowing that highly trained GM mechanics worked on our car. The car now runs better than ever!! The service manager John Craig communicated with us from start to finish and was very professional. He provided us with the best customer service and we thank him. I would highly recommend this dealership. More

Excellent My experience at this dealership has been nothing short of excellent. If you want to be treated the way "its supposed to be" than you have come to th My experience at this dealership has been nothing short of excellent. If you want to be treated the way "its supposed to be" than you have come to the right place if you come here. Pleasant, courteous, efficient and professional. What else could you ask for. I would definitely recommend this service center to anyone looking to have their Cadillac services. Thanks, Gary B, Moorestown NJ More

THIS WAS IF NOT THE BEST, NEXT TO THE BEST EXPERIENCE THAT I HAVE HAD PURCHASING AN AUTOMOBILE. THE SALESMEN WAS JUST TERRIFIC TO DEAL WITH, HE IS VERY ATTENTIVE AND EASY TO DEAL WITH. THAT I HAVE HAD PURCHASING AN AUTOMOBILE. THE SALESMEN WAS JUST TERRIFIC TO DEAL WITH, HE IS VERY ATTENTIVE AND EASY TO DEAL WITH. More

I recently purchased a Cadillac CTS and dealt with Alan Gorman. He couldn't have been any more knowledgeable about the product and process and was very helpful and courteous throughout the purchase. He t Gorman. He couldn't have been any more knowledgeable about the product and process and was very helpful and courteous throughout the purchase. He took his time showing all the features in the car and made me feel as if I was his only customer. He made the whole buying process very enjoyable and would certainly make me come back to Holman again for my next car. More

I had an agreement with your company through a former salesman named Tim Rivas. I'd decided to return my 2008 xxx at lease end and purchase a 2011 xxx, instead. But, then the idea of Corvettes came to mi salesman named Tim Rivas. I'd decided to return my 2008 xxx at lease end and purchase a 2011 xxx, instead. But, then the idea of Corvettes came to mind and I began exploring possibilities. You had a Corvette convertible I was interested in, but timing wasn't quite right since I had another month left on my lease. Still, no problem, the ad sheets were full of Corvettes sitting around for months waiting for a deal. Rivas offered to pay half my monthly lease fee, so I figured it wouldn't be so bad to eat the other half. So I took the deal, only to find out that he reneged, meaning Holman reneged! I did not renege and I still fully expect Holman to live up to their bargain. Unfortunately, while rushing through the paperwork as the dealership was closing that Friday night, I neglected to make certain the contract so specified Holman's commitment to pay half ($425.00) the lease payment. Since the lease company for the xxx and finance company for the Corvette are the same (Ally), I assumed everything was okay until Ally began calling me for additional payments, including $150.00 for a key fob that I personally handed to Tim's boss (Gary West). Ally holds me responsible even though my ability to control this transaction ended with my handoff to you. I have spoken to your finance manager (Michael Wolfinger) who could not resolve this issue. Repeated calls to Gary West have never once been returned (last time was today). I will never phone him again. I guess I got a bit too complacent, lulled by the outstanding quality of the last two Cadillac dealerships I purchased cars from who went overboard to fulfill every agreement. I guess with your company it's back to the: "Let the buyer beware" philosophy of sales. I will never contact you again, however, I will post this comment on every message board and rating site I can find. If it prevents one customer from being so duped, I will feel justified. I hope it's lots!!! More

Alan is extremely knowledgable, and professional in all aspects of all vehicles. Alan made us feel very comfortable with the purchase of our new vehicle. He also made sure we were aware of all financing aspects of all vehicles. Alan made us feel very comfortable with the purchase of our new vehicle. He also made sure we were aware of all financing options. We were smiling!!! Thanks Alan More