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Holman Honda Centennial - Service Center
Centennial, CO
362 Reviews
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362 Reviews of Holman Honda Centennial - Service Center
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Helpful April 02, 2024
Disastrous handling of a safety recall. I received a Honda safety recall letter January 2024, booked the service with Kuni/Holman Honda Service center February 14, 2024. Morning of servic I received a Honda safety recall letter January 2024, booked the service with Kuni/Holman Honda Service center February 14, 2024. Morning of service date, service department called to notify parts were out of stock. Parts were ordered and I would get a call back end of March to reschedule. No call back. I followed up on March 25 and was told an “advisor” would call me back within 2-3 days with an update. No call back. I followed up on April 1, 2024 and was told by Jordan per his supervisor that the safety recall was a “miscommunication from Honda” and a new letter of clarification would be sent out from Honda explaining the situation. I called Schomp Honda of Highlands Ranch and they were able to complete the safety recall in half a day. Clearly Kuni/Holman Honda service does not want to perform any Honda Safety Recalls so I would recommend taking your Honda to Schomp for any and all servicing. More
by GeauxTigers
Employees Worked With
Jordan
March 07, 2024
Dealership has always handled my vehicles as expected. I will continue to use this dealership for all of my auto repairs. I will continue to use this dealership for all of my auto repairs. More
by bobpreis
January 20, 2024
I've owned Hondas for a good 30+ years. This service department has keep my cars running like new! They don't push to find something wrong; very trustworthy. At some seasonal 'time' cha This service department has keep my cars running like new! They don't push to find something wrong; very trustworthy. At some seasonal 'time' changes, I even drop by to have them change my clock back or forth. Always assist me with a smile. The top place in town. They don't change personnel constantly which is a plus. A+ rating in my book! More
by msfreis
January 03, 2024
GREAT job performance, quality, knowledge, expertise and outstanding customer service. Incredible availability and understanding our car needs for security. outstanding customer service. Incredible availability and understanding our car needs for security. More
by Maria C Hernandez
Employees Worked With
December 20, 2023
I been using this service center for past 3 years and for my second Honda. I always have positive experience. And with this particular one, which was major one, It was very positive and I appreciate Jonatha my second Honda. I always have positive experience. And with this particular one, which was major one, It was very positive and I appreciate Jonathan’s support and clear explanations on repairs. More
by MM
Employees Worked With
Jonathan
August 25, 2023
The staff of Holman Honda always provide great customer service! Keep up the good work! service! Keep up the good work! More
by koreelee35
August 01, 2023
I purchased a 2018 Honda CRV at a HONDA dealer in Florida and then moved to Colorado a few years later. I purchased the extended warranty at that same dealer. I have used that extended warranty here in Col and then moved to Colorado a few years later. I purchased the extended warranty at that same dealer. I have used that extended warranty here in Colorado several times. The AC was out and where I normally took the car was booking service appointments 3 - 4 weeks out so I decided to give Holman a try. They were two weeks out. Finally, drove there today and they informed me that they were going to charge $129 just to look at the car and that they would not consider the warranty. So, I wasted 45 minutes driving there and 45 minutes back. I noted on my appointment schedule I was going to be using an extended warranty. No call. Nothing on the scheduling to say they wouldn't honor that warranty. STAY AWAY FROM THIS DEAL. They suck. More
by rdwhite629
Employees Worked With
Not Listed
