
Holmes Honda
Shreveport, LA
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190 Reviews of Holmes Honda
My husband and I were looking for a car that could fit about 7 people but we already had a van and didn't want to go back to getting a van. We heard good things about Honda Pilot and Matt greeted us and about 7 people but we already had a van and didn't want to go back to getting a van. We heard good things about Honda Pilot and Matt greeted us and asked us to come into the Honda Holmes dealership to check out the Honda Pilot that was on display! We liked it a lot. It had enough seats and the back to store items was big enough for what we were looking for. We were happy with the price as well. Matt drove us around and showed us how the Honda Pilot steered. My husband was able to test drive it and we were happy with how the Pilot drove since we love to travel a lot with our two kids the Pilot worked for us. We were interested in Pilot EX and wanted a rack on the top. The EX that they had in inventory at Honda Holmes did not have a rack on the top but Matt gave us a price if we wanted to add that in and they would take care of it. He even suggested a two used cars that had racks already on them and we came in the next day to check it out. He had available the New EX pilot, 2011 LX used Pilot and 2010 Used Pilot. We liked the 2011 LX fully loaded, leather seats, moon roof etc. We were sold and purchased the 2011 LX that had almost 18000 miles on it. The price was reasonable and after we traded in our Chryler van we walked away with the 2011 LX. It has now been two weeks and are happy with our purchase and like that Matt is still available if we need an help! Thanks Matt for the great customer service! Tom and Sally More
I have bought 3 Honda Civics and helped my daughter and her husband in the purchase of a 2011 CRV, all from Holmes Honda in the just the last 4 yrs. Carlos Guitierrea as my salesman on every purchase, by her husband in the purchase of a 2011 CRV, all from Holmes Honda in the just the last 4 yrs. Carlos Guitierrea as my salesman on every purchase, by my request. My daughter's husband drove from Macon Ga. because Carlos was able to quote a price much less than what they could get a CRV for in GA. I have had one major issue with a certified car 2 yrs after buying it, the issue was debatable on whether it was a cover under warranty. Carlos, with help of service manager took care of the problem. (That's what you call GREAT customer service after the sale)!!. I buy Hondas at Holmes Honda because of Carlos, he has always gone the extra mile for me many times. I could buy somewhere else but I won't, because Carlos is "Honda" for me. Burt Smith CRNA More
Carlos is an awesome dude! As an under 25 yr old I felt he was cool and easy to talk to. Not pushy at all. I love my civic LX-S looks and has great gas milage. I tell all friends "ask for Carlos"! Even too he was cool and easy to talk to. Not pushy at all. I love my civic LX-S looks and has great gas milage. I tell all friends "ask for Carlos"! Even took my music minister there and Carlos gave him an fantastic deal, (I think it was better than mine :-(.... LOL Caden More
I have owned a Honda Accord since 2010. I get my oil changes or the little service I've needed there. Everyone is so helpful and you are acknowledged right away! The employees are always smiling so som changes or the little service I've needed there. Everyone is so helpful and you are acknowledged right away! The employees are always smiling so something good is happening in that place. More
Everyone is great at holmes honda very thankful and always try to help!! I've had three hondas and will continue to buy more.... plus I always send people too always try to help!! I've had three hondas and will continue to buy more.... plus I always send people too More
Called made reservation for oil change and tire rotation. When I got there was told it would be an hour and half. They were correct got my car at 3 pm. Why get a reservation if you must wait hour and hal When I got there was told it would be an hour and half. They were correct got my car at 3 pm. Why get a reservation if you must wait hour and half. Why was I not told they were jammed up and to schulded later. I understand just taking the car in without an appointment you take your chances, but a reservation thought that time slot was for you? Guess I did not understand a reservation.. Will go back to a Quick Lube place so I can be in and out and not spend the afternoon in a waiting room More
5 Star Dealership! I bought my dream car, a 2011 Honda Accord Crosstour EX-L 2 weeks ago. I have never had such a wonderful experience buying any car at any dealership in 40 years of car buying. Kane McCu Accord Crosstour EX-L 2 weeks ago. I have never had such a wonderful experience buying any car at any dealership in 40 years of car buying. Kane McCullin was my salesman. He was excellent and made the entire car buying experience a breeze. He was very professional, very knowledgeable and had great communication skills. He made me feel like I was the most important person there, not like I was a number for someone's quota. In fact, every employee I encountered that day was very nice and seemed to like working there. That says a lot about the management there as well as the caliber of their employees. I cannot say enough good about Kane McCullin and the Holmes Honda Dealership. I will recommend them to anyone who is looking for a new car. Awesome place! More
Ever since I bought my 2009 Civic Hybrid, Reid has been my service person. He has been very helpful and I have had good experiences with the service department. Buying the car was not bad, but that took my service person. He has been very helpful and I have had good experiences with the service department. Buying the car was not bad, but that took only a day or two it is the service that you need and spend the most time with. I come to Honda to do all my up keep on this vehicle. I could probably get it done cheeper somewhere else but I trust this dealer and my service person. More
Zach took care of us every step of the way in the buying process. My Civic was my first car to buy brand new, and I couldn't have asked for a better person to work with. He listened to all my wants, and a process. My Civic was my first car to buy brand new, and I couldn't have asked for a better person to work with. He listened to all my wants, and also made some suggestions that I would have never otherwise thought about. Since my purchase I have sent several friends and family members to see Mr. Parnell and will continue to do so. I look foward to my next purchase with Holmes Honda and Zach. Thank you for such a great experience! The Ball Family More
The Honda experience was incredible! Zack was so helpful and knew all of his facts and all the answers to every question and more. He gave us an amazing price on a new Honda pilot which was better than we h and knew all of his facts and all the answers to every question and more. He gave us an amazing price on a new Honda pilot which was better than we had found anywhere else. He was very eficient and had everything ready to be signed off on and we were in and out in about an hour. The process was very painless and actually enjoyable. More