Holmes Honda

My vehicle was in 12/6/19 for an oil change. With only 60k miles I was told it needed over a thousand dollars in maintenance, most of which Honda doesn't recommend until 90 k miles. Beware of these folks, 60k miles I was told it needed over a thousand dollars in maintenance, most of which Honda doesn't recommend until 90 k miles. Beware of these folks, look at your manual for the recommended service intervals. More

My experience at Holmes honda Shreveport Kameron was an awesome salesperson. He made my experience relaxed and effortless. I would definitely recommend his services to anyone looking to make Kameron was an awesome salesperson. He made my experience relaxed and effortless. I would definitely recommend his services to anyone looking to make an auto purchase. More

Best experience by far!!! We have bought 2 new vehicles in the past 6 years from different dealerships, some of which I thought were good. Today we purchased our third and boug We have bought 2 new vehicles in the past 6 years from different dealerships, some of which I thought were good. Today we purchased our third and bought it from Josh Mayfield at Holmes Honda. This was by far the best experience I've ever had shopping for a vehicle. There was no pressure and these guys were he friendliest staff and were straight with me. Gave it a 4 on price because we all want a better deal. I would recommend anyone to give Josh a chance at making their next car purchase as pleasant as ours was!! Thanks Josh More

Great Team of Professionals Upon completion of our deal negotiations we gathered in the office of the Sales Manger Jimmy Norton to finalize our paperwork. Jimmy greeted us warmly Upon completion of our deal negotiations we gathered in the office of the Sales Manger Jimmy Norton to finalize our paperwork. Jimmy greeted us warmly and through a bit of initial 'small talk' we immediately felt at ease. There was a lot of paper work to review and sign; we asked a lot of questions! But with Jimmy's experience, knowledge and even, easy manner answering our concerns, we made our way through this mundane task easily. In the future when we find ourselves again looking for a car, we'll certainly look at Holmes Honda and their great team of professionals! Thank you Jimmy for helping to make our experience a true pleasure. More

Review about how my service was Great service I felt right at home didn’t have any problems the manager and also Mr. Kameron worked with me until I walked away with a vehicle that I Great service I felt right at home didn’t have any problems the manager and also Mr. Kameron worked with me until I walked away with a vehicle that I liked More

Best dealership ever!! What a wonderful buying experience we had at Holmes Honda. We received such a warm and friendly welcome from EVERYONE!!! The salesman, John Young was What a wonderful buying experience we had at Holmes Honda. We received such a warm and friendly welcome from EVERYONE!!! The salesman, John Young was very knowledgeable about the vehicle we purchased and very personal!... Moriah with the insurance dept. was so nice by calling OUR insurance company and had our insurance transferred for us ... Lane in financing was very friendly and explained everything we needed to know, Lauren, was our first experience with Holmes Honda via telephone and was an absolute delight!!! Service department was extremely helpful and friendly! We HIGHLY recommend this dealership for ALL your Honda needs!! Charles and Ida Whitstine More

delay in getting car repaired and false information I took my car to Holmes Collision Repair with moderate damage to left front area and bumper. I was told it would take two weeks to repair. I did I took my car to Holmes Collision Repair with moderate damage to left front area and bumper. I was told it would take two weeks to repair. I did not have car rental coverage and had to rent a car for$35.00/day. A month later I still did not have my car. I called several times and was given estimated times it would be ready, only to have it not happen. I told the shop manager, Butch, that I was paying for my rental myself and it was getting expensive. He said he would try to speed it up. That did not happen. I was getting irritated and called again and talked to Butch. I let him know what was on my mind. The next week my car was ready (after a month) and I accrued $1,200 in car rental fees. When I got home,I found that my windshield washer did not work. When I filled the reservoir the water ran on the ground. I took my car back to Holmes and talked to a new manager. Butch no longer worked there. He took it to the shop and told me it was not the hoses, but that. The water in the reservoir had probably frozen and cracked the housing. Iasked how that could happen since we have no freezing weather and the car was in their shop, He said he could order the part and install it but I would have to pay for it as it was not damaged in the wreck. He said they would have to remove the bumper to fix it. I took the car to Summer Grove Auto and removed the right front tire and wheel well. There was no damage to the reservoir. One of the two hoses (one for windshield and one fot rear window) on the resouvir was not attached. The mechanic filled the reservoir with water and the windshield washer now works great. It cost me $50. To get it fixed. My experience with Holmes Honda collision repair was a nightmare. It cost me a lot of stress and $. I would not recommend them to anyone. I certainly will never use them again. Let me add that I bought my Honda CRV five years ago and have been using the Holmes Honda service department for my oil changes and other maintenance work. I have received excellent service from the service department and have no complaints about them at all. I will continue to use their service department as long as I continue to receive the excellent service I have received in the past. My complaint is strictly with the body repair shop. More

Once again, greas experience Hat's off to Adam Broden, Bo Free and Danica Tanner. All three are professionals, I felt like I was in good hands. Adam and Bo spent two days with me Hat's off to Adam Broden, Bo Free and Danica Tanner. All three are professionals, I felt like I was in good hands. Adam and Bo spent two days with me making sure this sale went on without a hitch. They were so kind as to pick me up and take me to the dealership. Danica made sure my insurance passed her standards. Had a great experience and will highly recommend this crew to anyone. More