
Holmgren Subaru
North Franklin, CT
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Originally, I made my appt. to have my transmission fluid changed at 8 AM on 4/13/23! In addition to my aforementioned service, Kristen and team performed an overall "Complete C to have my transmission fluid changed at 8 AM on 4/13/23! In addition to my aforementioned service, Kristen and team performed an overall "Complete Complimentary Vehicle Walk Around & Multi Point Inspection" of my vehicle, and detected other concerns that was brought to my attention while waiting in the ultra-clean Customer Waiting Area! This is when Holmgren Subaru Customer Service Rep Jake came to discuss what was found during the aforementioned Walk Around Inspection, which I agreed to have repaired! Since the repair would take longer than initially expected, Jake asked me if I would like to use a customer service vehicle to return to my home address, or would I prefer to be driven home and picked-up at home once my vehicle was ready? I chose the latter, and Customer Service Rep named "Joe" took me home and returned later that afternoon to pay for my outstanding service and drive home in my 2013 Subaru that now drives like its brand new again too! Note: Mr. Joe drove very safe, and he was very pleasant and courteous too! Also, shortly after I originally arrived at 7:45 AM to have my transmission fluid changed, the Cookie Monster dropped some Cookies off at Holmgren's Sales Counter where Mr. Kristopher greeted the Cookie Monster! Then when I initially went into the Customer Service Counter where I signed in with Mr. Mike and dropped off a treat from the Cookie Monster, is when Mr. Kristopher appeared with a Holmgren Subaru Coffee Mug and a Holmgren Key Chain Ring Gift for the Cookie Monster! 😊 PS: If all goes well, according to my Holmgren Oil Sticker, I'll be back (with the cookie Monster) in Oct! Until then, keep up the fantastic work and please drive safe too! 👍😊👍 More
I have been purchasing cars from this dealership for over 20 years. I always get great service & Jesus is a great salesman. We had to order the car & he kept me informed about when it would arrive at the p 20 years. I always get great service & Jesus is a great salesman. We had to order the car & he kept me informed about when it would arrive at the port & when it would be at the dealership. I have been & am now a very satisfied customer & will continue to purchase & service my vehicles at Holmgren. More
Always professional, always great service. Scheduling appointments a breeze. Safety checks very useful. A satisfied customer for nine years. Scheduling appointments a breeze. Safety checks very useful. A satisfied customer for nine years. More
Holmgren Subaru in Franklin,Ct made my car shopping experience go very smoothly. The salesman and service department were very helpful in making my decision to buy another car from Holmgren. In partic experience go very smoothly. The salesman and service department were very helpful in making my decision to buy another car from Holmgren. In particular Frank from sales was very friendly down to earth and listened to what i was looking for I LOVE my new Subaru! More
My 2021 Subaru is my 3rd and I will never want another car but Subaru. Holmgren has always been a great customer experience even though I did not purchase my Subaru from them. I recommend Subaru to all m car but Subaru. Holmgren has always been a great customer experience even though I did not purchase my Subaru from them. I recommend Subaru to all my friends and family. Great car, great dealer and great service What more could anyone want?! More