Andrew and the staff at Homer Skelton Ford went out of their way to help us when we had a breakdown on Friday, while traveling cross country. We were bringing my sister and her 2 dogs to FL from KS, and pulling her car on a trailer behind us.
We were able to exit the hwy, & pull into a truck stop in Olive Branch MS, where I started searching for a nearby Ford dealership, and called HSF. Andrew came to us in his personal vehicle to bring us and the dogs to the shop.
After checking the truck it was decided we could drive to his nearby dealership, and he led us there.
Unfortunately we needed a part that could not arrive till Monday, in spite of the service departments best efforts trying to get it same day.
This would mean a 3 day hotel stay. Your staff tried to help us find a rental car, so my sister and I could go home, but couldn't get one, so they helped us find a hotel that accepted pets. Andrew loaded all our luggage, the dogs, and the 3 of us into his personal vehicle and took us to the hotel, stayed until we were checked in, & gave me his cell number in case we needed anything. He also came back for us Monday to bring us back to the shop when our truck repair was complete.
Everyone was very helpful, and professional, dealing with us in a stressful situation.