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Homer Skelton Ford

3.8

242 Lifetime Reviews

6950 Hanna Cove, Olive Branch, Mississippi 38654
Call (800) 490-7699

Top Reviewed Employees

Mark Hogan, Sales Professional, Homer Skelton Ford

Mark Hogan

Sales Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Land, Sales Professional, Homer Skelton Ford

John Land

Sales Professional
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Robbie Burrell, Sales Professional , Homer Skelton Ford

Robbie Burrell

Sales Professional
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Casey Keener, Finance, Homer Skelton Ford

Casey Keener

Finance
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

June 29, 2017

"Bad service from Ben Katz in the service department"

- Not satisfied

I had brake service on my vehicle in November 2016. I took my vehicle back in yesterday (6-28-17) due to the brakes squealing. The dealership had a complete brake pad and machining of rotors special for $179.95. The service department (Ben Katz) notified me of an issue that they found that should have been corrected on my initial visit, but it wasn't. Unfortunately; I was told that there was nothing that could be done on this visit. As a result, I was charged $179.95 for the front brakes and $179.95 for the back brakes. Yesterday was my last visit to Home Skeleton Ford. I will not be recommending this facility to anyone in the future.

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Employees Worked With

Ben Katz

February 01, 2017

"Service "

- Laid-back

Had my truck serviced today my service advisor JD Trackett was very helpful.I would recommend this dealership services to family and friends...Very satisfied

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Employees Worked With

JD Trackett

October 03, 2016

"Beating without the bruises or blood"

- Not happy

Just took the worst beating I've ever had from their service department. They charged me for 3 1/2 hours to change out an EGR valve (the you tube video is 4 minutes long on how to clean/change an egr valve). At $128 an hour, they made a killing. Total bill was over $900. I've bought more than one vehicle from them over the years, but I can assure you I will never buy another, nor let them touch one that I own. I can see where their priorities are, and it's not costumer service.

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Employees Worked With

None listed. 2 different people, first not helpful at all, then left before I could finish.

Featured Inventory

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2016 Chevrolet Cruze

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New 2017 Ford F-350, $43226

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Photos & Amenities

  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free WiFi
  • Vending Machines
Homer Skelton Ford, Olive Branch, MS, 38654