Homer Skelton Hyundai

Great Experience If there is one thing I hate to do most; it would be purchasing a new car and coming away suffering what feels like the agony of defeat. However, for If there is one thing I hate to do most; it would be purchasing a new car and coming away suffering what feels like the agony of defeat. However, for once, my experience with Homer Skelton Hyundai, their staff and our sales person, Chris Jefferies; was a pleasant and easy experience culminating with a new Santa Fe. My wife and I are delighted!!! More

Service I’ve still been having the same problems that were suppose to be fixed on my car. This has been going on for about 1-2 years I’ve still been having the same problems that were suppose to be fixed on my car. This has been going on for about 1-2 years More

Friendly The staff here is always nice and welcoming, always smiling faces. Pretty fast services and they always call you when they are done with your vehicle. The staff here is always nice and welcoming, always smiling faces. Pretty fast services and they always call you when they are done with your vehicle. More

Best experience I recall having with a dealer. Car went down on a sunday and they had it back running before lunch Friday. Was well informed through ever stage of the process. Would recommend them Car went down on a sunday and they had it back running before lunch Friday. Was well informed through ever stage of the process. Would recommend them to anyone. More

Excellent Customer Service I came in for an oil change this Thursday and had the best experience with Chelsea. She took the time to show me how to check my oil. This young lady I came in for an oil change this Thursday and had the best experience with Chelsea. She took the time to show me how to check my oil. This young lady was sincere and very helpful. She is a true asset to your dealership. Thanks Sheila Morris More

Worst Service Ever I am the owner of a 2015 Hyundai Veloster Turbo. A vehicle that I have truly enjoyed driving. I have maintained this vehicle well and changed the I am the owner of a 2015 Hyundai Veloster Turbo. A vehicle that I have truly enjoyed driving. I have maintained this vehicle well and changed the oil as per the owner's manual. My problems began when the Turbo went out in April of this year. I considered it no big deal and that I would pay for the repair and be on my way. Little did I know that the Turbo would go out twice more... I replaced the first turbo in Mobile, AL with 133,055 miles on the vehicle. That Turbo went out and was replaced in Olive Branch, MS with 141,511 miles on the vehicle and I was informed that the previous installation wasn't up to par. Now with 151,701 miles on the vehicle I'm being told that I need a new turbo again and an engine... Three turbos in less than 20,000 miles. But that's not all! I found out about the last issues mentioned when I took my vehicle to Homer Skelton Hyundai Dealership in Olive Branch, Mississippi. I scheduled an appointment for the 4th of September at 8am for an oil change and diagnostic due to my check engine light coming on. I delivered my vehicle the day before my appointment and left the key with the receptionist because I wouldn't be able to bring it at the scheduled time. My vehicle was promised back to me the same day at 4:30pm but I didn't get my vehicle wasn't available until the 19th. Two days after my vehicle was promised back to me, I was told that Hyundai in California was requesting information and photos about my vehicle but when I asked the service advisor Doug Wesson about sending the information he told me that he hadn't had a chance to send because he had 32 engines to replace and his service bays were backed up. I'm not sure how the replacement of other engines became my concern when I'm asking about details of my vehicle. Why do you schedule me an appointment if you are backed up replacing so many engines and do your company share the fact that you have failing engines so freely? Once I was told the issue with my vehicle on the 19th, I explained that I would like to pick it up. Doug told me that would be fine but later called me back and explained that it would not be ready for pickup due to needing reassembly. I scheduled pickup for Saturday the 21st. After receiving my vehicle, I drove home where I parked my vehicle until Monday morning when I drove to work. On my way home from work, when turning into my subdivision, my oil light flickered. I found that strange being that I took my vehicle for an oil change and was told by Doug Wesson that it was changed when I asked. After parking in my garage, with car still running, I pull the dipstick and no oil registered. I then turned off my vehicle and waited a hour before checking again and still the same result. This morning I checked again and still the dipstick registered no oil. When I took my vehicle to Homer Skelton Hyundai there was oil in my vehicle but when I received my vehicle it's bare.... Excellent Service!!!!! If this is what Hyundai stands for you should think about making some changes... Thought about buying another one but not after this! Extremely Dissatisfied Customer More

Took too long It took too long to get an oil change and tire rotation I couldn't believe it took so long 2 and half hours crazy It took too long to get an oil change and tire rotation I couldn't believe it took so long 2 and half hours crazy More

Excellent job oil change warranty work and ride I had a warranty problem with my trunk latch not working. They did a great job fixing it and doing my oil change oil in a very usable short upon a Tim I had a warranty problem with my trunk latch not working. They did a great job fixing it and doing my oil change oil in a very usable short upon a Time. they also gave me a ride from Homer Skelton to my work a couple of miles away and pick me up the bring me back to get my car. Thanks Homer Skelton service More

Replaced transmission temp sensor We were from out of town. Traveling snd engine light came on so we pulled into Homer and they worked us in and replaced the bad sensor and we were on We were from out of town. Traveling snd engine light came on so we pulled into Homer and they worked us in and replaced the bad sensor and we were on our way. Excellent employees, very polite! Great place and people. More

Excellent experience Tyler helped us through the exchange purchase. His knowledge was most helpful and spot on. His attitude was great! It was a great purchasing experi Tyler helped us through the exchange purchase. His knowledge was most helpful and spot on. His attitude was great! It was a great purchasing experience. Thank you Tyler. More