Honda Bridgewater

Poor Customer Service I was looking to purchase a new CRV. I visited Nate Daniels in the dealership and reviewed some numbers for a new CRV. Over the next couple weeks, we I was looking to purchase a new CRV. I visited Nate Daniels in the dealership and reviewed some numbers for a new CRV. Over the next couple weeks, we spoke over the phone a few times and Nate promised me he could do better than the price i wanted for a new CRV. I took an uber to the dealership, 1 hour away, to find that Nate quoted me on a "HRV" by mistake and not a CRV, even though in phone conversations and voicemails he repeatedly said "CRV". After correcting the mistake, Nate presented me with numbers that were much higher than what we discussed 2 weeks ago. We then negotiated at the dealership for 2 hours and he eventually did not meet his promise of giving me a good price. I purchased a vehicle elsewhere. It seemed too good to be true, and it was. More importantly it was a complete waste of time. More

Great experience! This was a pleasant experience all the way around. Everyone we dealt with was pleasant and informative. During the first week of owning this Certified This was a pleasant experience all the way around. Everyone we dealt with was pleasant and informative. During the first week of owning this Certified pre-owned vehicle we noticed a slight noise in the rear suspension. We brought it in, the problem was identified, and part ordered and installed within a couple of hours, all at no charge. Can't expect anything more than that. More

Awesome first leasing experience!! My salesman Mauricio was super friendly, knowledgeable and answered all my questions. He made my first leasing experience a great one! Mauricio explai My salesman Mauricio was super friendly, knowledgeable and answered all my questions. He made my first leasing experience a great one! Mauricio explained the process step by step and was very patient with me. As a first time customer I was overall satisfied and will be definitely leasing with Honda again! More

Amazing Professional Honda Dealership They are an absolutely brilliant dealership, very professional. I worked with Ali and Mauricio and they made my car buying experience a really happy o They are an absolutely brilliant dealership, very professional. I worked with Ali and Mauricio and they made my car buying experience a really happy one. They are very knowledgeable, patient and professional. Even though they didn't have the color i was looking for, they took the extra effort and tracked it for me I wish every dealership has sales persons like Ali and Mauricio! Thank you guys! Highly recommend More

Good experience, despite some hiccups Thanks to Ali the experience was good and he provided exceptional customer service. Some of the people werent so easy to work with but had made up for Thanks to Ali the experience was good and he provided exceptional customer service. Some of the people werent so easy to work with but had made up for it , went above and beyond and took steps to remedy any complaints I had. Thank you Ali and Adam for trying to provide the best customer service and satisfaction More

Happy Customer My experience at Autosport Honda in Bridgewater was excellent. My salesman Mr. Mauricio was very knowledgeable and very patient with all my questions My experience at Autosport Honda in Bridgewater was excellent. My salesman Mr. Mauricio was very knowledgeable and very patient with all my questions regarding a new CRV. I would highly recommend Mauricio and Autosport Honda in Bridgewater to anyone looking for a new Honda More

Highly recommend this dealership!!!!!! I had an amazing experience at Autosport Honda. Mauricio Mora was extremely helpful and answered all my questions when leasing my ex-t 2017 Honda Civi I had an amazing experience at Autosport Honda. Mauricio Mora was extremely helpful and answered all my questions when leasing my ex-t 2017 Honda Civic. I couldn't ask for better customer service. Not only he is a great sales associate but he is also extremely kind. I was definitely very pleased with this young man. More

Autosport: An almost painless experience Having been dissatisfied in the Honda purchase experience at another area dealer I was pleased with the Autosport experience. Three hours total; betwe Having been dissatisfied in the Honda purchase experience at another area dealer I was pleased with the Autosport experience. Three hours total; between browsing the car to driving it off the lot. Salesperson Damian was courteous, well-informed, and efficient. More

Very relaxed atmosphere A very enjoyable, relaxed buying experience. Would highly recommend to everyone! Very friendly sales staff and nice, clean facility.. No high press A very enjoyable, relaxed buying experience. Would highly recommend to everyone! Very friendly sales staff and nice, clean facility.. No high pressure sales tactics. Enjoyable! More

Mixed review but overall positive This is a mixed review. The salesman I dealt with was wonderful!! Ask for Anthony, he was no pressure, no nonsense and at the end gave me a better pri This is a mixed review. The salesman I dealt with was wonderful!! Ask for Anthony, he was no pressure, no nonsense and at the end gave me a better price that we were first discussing. I would definitely buy another car from him, especially if he was at a different dealership. On the plus side, the dealership has the lowest fees (doc fees) around. Very fair. They also don't hit you with the "etching fee" or other nonsense fees to bump up the price. This would have been a five star review if both of the key fobs for the car worked when I left the dealership. Since they hand you both, you don't know that one may not work until you get home, which for me was 25 miles away. So I get in the car and nothing! Nothing other than the anti-theft warning system alert. I tried the other fob and it worked. Now, I may not be the brightest person but you would think they test both key fobs before they let a car leave. Not so in my case. When I contacted the dealership, I got apologies all around but minimal help. Emails are not returned from the manager so I guess I have to deal with this on my own. Their lack of quality control is troubling and makes me a bit uneasy but I guess time will tell. More