Honda Carland
Roswell, GA
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Great place Very pleasant experience, as usual. David Woods was the service writer. He was very informative, very friendly, and very helpful. I have worked with h Very pleasant experience, as usual. David Woods was the service writer. He was very informative, very friendly, and very helpful. I have worked with him before and it was a pleasure this time also. More
Great Service Honda Carland repaired my air conditioner and did the 60,000 mile check on my van and did an excellent job. They completed it all in one day. Honda Carland repaired my air conditioner and did the 60,000 mile check on my van and did an excellent job. They completed it all in one day. More
Top Notch! I was treated in a very friendly and professional manner. Service was completed in a reasonable time. Purchased my Honda here 15 years ago and wouldn’ I was treated in a very friendly and professional manner. Service was completed in a reasonable time. Purchased my Honda here 15 years ago and wouldn’t think of going anywhere else! More
Great service John took great care of me as always. Handled my extended warranty on my new starter and assured me it was OK to leave the car until I got back from m John took great care of me as always. Handled my extended warranty on my new starter and assured me it was OK to leave the car until I got back from my vacation. I always feel I can trust him to handle my service well. More
Scheduled Service I brought in my car for it's 10,000 mile service. I believe my service advisor, David Woods, was the same gentleman that also was who I dealt with at I brought in my car for it's 10,000 mile service. I believe my service advisor, David Woods, was the same gentleman that also was who I dealt with at my 5,000 mile service. As usual, David was great. I have no complaints and the whole experience was fine. I know the "new" service area is temporary during construction & it still is comfortable in available seating, amenities, etc. The one thing I will note is it was a tad bit warm in there, but made it somewhat uncomfortable. Even some of the ladies that work there had fans going at their desks & looked a bit miserable. I get it is probably the limitations of the building, but if this is going to be the location for an extended period of time during construction it may be something to think about as it is hot in Georgia in the summer as you know. While setting up an appointment on-line is easy I do think that it is a bit convoluted as to what "package" to pick. I selected the 10,000 mile tab, but then it asks if you want service package A or B (I believe those were the names). I had no idea what to pick because not sure what is required or done at that specific mileage check-up. Who knows I may have completely missed something, but just a thought. Can't wait to see the new area after it is all completed & I will be back for sure with all my service needs on my Honda! More
Brake job. Service and total experience was just fine. No complaints in any way. Will be returning shortly for additional service and expect I’ll have another fi Service and total experience was just fine. No complaints in any way. Will be returning shortly for additional service and expect I’ll have another five star experience. More
Scheduled service Scheduled 35,00 oil change and check-up. Service adviser John Peterson also patiently walked me through the process of how to update my 2017 Pilot na Scheduled 35,00 oil change and check-up. Service adviser John Peterson also patiently walked me through the process of how to update my 2017 Pilot navigation system which is not easy. More
Great recall repair experience Got my car recall repaired completed in less than an hour and they were very nice the whole time. They even sent me home via uber so i didnt have to w Got my car recall repaired completed in less than an hour and they were very nice the whole time. They even sent me home via uber so i didnt have to wait while the repair was being completed. More
Honda Carland: Best Dealership - Best Service Center I have owned several Honda’s- my present is a 2016 Honda Accord Coupe. I have had positive experiences with both the dealership and their service cen I have owned several Honda’s- my present is a 2016 Honda Accord Coupe. I have had positive experiences with both the dealership and their service center with all my Honda’s. More
If you want to waste a day. Carland practices sales tactics that I thought died in the Jurassic period. They will make you wait for hours as they check to see if they have the ve Carland practices sales tactics that I thought died in the Jurassic period. They will make you wait for hours as they check to see if they have the vehicle they know they have, find the keys for a test drive, ask you the same questions over and over and over....anything to wear you down so you will just sign up to get it over with and get to leave. Be prepared to waste an entire day so you can pay their prices which they will not negotiate. Carland now has a reputation in the Roswell, GA area as being a dealership that will not sell on price, preferring lots of smiles. More

