Honda Carland
Roswell, GA
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Terrible new car purchase experience. Quotes prices which are promptly increased at the dealership through exorbitant doc fees ($900!) and unwanted accessories added by the dealer. Buyers Quotes prices which are promptly increased at the dealership through exorbitant doc fees ($900!) and unwanted accessories added by the dealer. Buyers are made to sit through hours of sales bs. This dealer really hopes you will just get tired and sign. They will WASTE a day of your time. Count on it. More
Part replacement due to recall I had to have a part replaced due to a recall - there was hardly any wait time and the part was quickly replaced. Very happy with the service. I had to have a part replaced due to a recall - there was hardly any wait time and the part was quickly replaced. Very happy with the service. More
Wait time I was disappointed with my last visit- I was not greeted when I arrived & after standing waiting for a service advisor I was finally told “Someone wil I was disappointed with my last visit- I was not greeted when I arrived & after standing waiting for a service advisor I was finally told “Someone will be with you shortly”. I felt customer service was lacking. I have taken my Honda Accord to Honda Carland for oil changes & other services as needed since I purchased my car ( it is a 2009 Accord). I did appreciate Mr. Peterson applying a $7.00 coupon to the total cost. More
Basic Service done right! My 5000 mile oil change and tire rotation service was completed while I waited. I appreciate the quick response time and the professional health ch My 5000 mile oil change and tire rotation service was completed while I waited. I appreciate the quick response time and the professional health check report generated at the end of the service. Very busy service center and had to wait a while to speak to a representative. Thank you More
Nothing wrong I drove several miles on a road that was under construction and afterwards I heard a loud scraping noise coming from the area of the wheels. I was abl I drove several miles on a road that was under construction and afterwards I heard a loud scraping noise coming from the area of the wheels. I was able to schedule an appointment right away. On my way to the service center the noise stopped. I continued to my appointment to make sure everything was still okay. After inspecting my vehicle, I was told that nothing was found and my 2018 Honda Accord 2.0T Touring seems to be back to normal. Thnk you. More
Top quality Honda service Connery is truly a gem who has always been very passionate to give extra care & service to his customers. I have been dealing with him for over 2 year Connery is truly a gem who has always been very passionate to give extra care & service to his customers. I have been dealing with him for over 2 years and he has always been extremely professional, caring & understands customers needs. He delivers his best & makes things go smoothly. He has made my visits to Honda service extremely pleasant with his demeanor & egoless personality. More
Always excellent service from David Woods. Honesty, integrity, reliability has always been the hallmark of the service I receive from Honda Carland. Been a customer for about 40 years and will Honesty, integrity, reliability has always been the hallmark of the service I receive from Honda Carland. Been a customer for about 40 years and will continue to be. More
Best Service Manager Mr. Connery Samms created a professional service experience. Mr. Samms engaged Jodi who provided a very clean detailed loaner vehicle. I received a Mr. Connery Samms created a professional service experience. Mr. Samms engaged Jodi who provided a very clean detailed loaner vehicle. I received a phone call with a repair status. The repair quote was accurate and the service was completed as promised. Check-in and Check-out was a breeze. More
Buying A New Car at Honda Carland Just bought a new 2019 Honda Accord EX from Honda Carland and the experience was GREAT!! From Adil showing me the car and its features to him and Bro Just bought a new 2019 Honda Accord EX from Honda Carland and the experience was GREAT!! From Adil showing me the car and its features to him and Brock working through the financials. I would tell anyone to buy their next car there. Again, GREAT job!!! More
Great experience The guy who helped me was super nice. He took me took a coffee shop so I could work and came back and picked me up. Happy to go back there. The guy who helped me was super nice. He took me took a coffee shop so I could work and came back and picked me up. Happy to go back there. More

