Your time, nor your business is valuable -this dealership
I made an 4:30 appointment to get my brakes checked and before I got off the phone the guy says, "Let's make it 4:15". I agree, if I have to leave wor
I made an 4:30 appointment to get my brakes checked and before I got off the phone the guy says, "Let's make it 4:15". I agree, if I have to leave work a little earlier to accommodate you guys, okay.
I arrive at the dealership at 4:14, after skipping a lunch break to get off early. I pull over to the service bay, but there are cars in all 3. So I wait. No one comes over to say anything to me. So I pull closer & decide to go inside to "check in" if I can. As soon as I get out of the car, a guy yells for me to pull into the bay closest to the building, still behind the already present car.
I do. I sit. I wait. No one comes over to instruct me further. A lady whose car was already pulled in, gets out of her car & angrily starts yelling about how she's hot, no one has come over to her & the keys are in the car- she's going inside!
Someone finally decides she needs attention.
Fearing I'd end up sitting idly by like that lady had, in the heat & without being acknowledged I decided to go inside afterall & surely they'd inquire whose car was left hanging out of the bay when someone was free (even though there were plenty of staff- all of which, looked free).
I go inside. Sit until 4:55 listening to these other ppl's horror stories from this dealership, still without being ACKNOWLEDGED at all, until I've had enough. I go outside, the service center is void of cars, except mine & still no one cared that I needed to be seen before their much talked about 5:30 quitting time!
I went somewhere else but of course they couldn't see me bc of how late it'd gotten & now I'm stuck with a possible brake problem & a lot of driving the rest of the week.