
Honda Cars of McKinney
McKinney, TX
Filter Reviews by Keyword
By Type
Showing 2,974 reviews
Eric and Oni were both great! Had a great experience and LOVE my car! Second car purchased here they have a great service department too. Had a great experience and LOVE my car! Second car purchased here they have a great service department too. More
We purchased our 2022 Ridgeline this week and were pleased with the experience. Our salesman Kamal Syed was knowledgeable about all aspects of the car. He also made the whole purchasing process easy. pleased with the experience. Our salesman Kamal Syed was knowledgeable about all aspects of the car. He also made the whole purchasing process easy. More
I had a less than favorable experience when purchasing my car from this dealership but have had decent experiences with the service department, so I usually come here for service even though another Honda de car from this dealership but have had decent experiences with the service department, so I usually come here for service even though another Honda dealership is about 10 mins from my home. However, after my last experience here with Rick Castillo, I will not be back. I came to the dealership to inquire about a wheel lock and the road hazard warranty on a set of tires I purchased from HCM and to have HCM repair a wheel that wouldn’t hold air for long. I was trying to explain to Rick that I couldn’t have the tire repaired at another place I’d taken it the day before because I didn’t have a wheel lock. I didn’t even know what it was or looked like! Because he kept interrupting me/cutting me off when I tried to explain myself, he assumed I just wanted a wheel lock and didn’t want to have the tire repaired there. I got up extra early to get there before the HCM filled up with customers, and he thinks I just want to get a wheel lock and pay someone else to replace a tire when a perfectly good service dept could possibly fix the issue right then and there, especially if my tire is covered by a road hazard warranty and can replace it free of charge?! Each time we talked, he kept saying the wheel lock is usually in the glove compartment, and I was trying to tell him I’ve never seen one there. He assumed I was saying that it was okay for Honda mechanics to look in my glove compartment during service when I was trying to explain that, since I bought the car, I’d never seen anything like a wheel lock in the glove compartment or anywhere else in the car. He needs to learn how to listen to customers and stop cutting them off just because he thinks he understands what they want or are trying to say. He just ended up frustrating me, and I’ll definitely be going to the Honda dealership 10 mins from my house rather than driving over 30 mins away to this one just because I wanted to stick with the dealership where I bought my car. More
We had a very good experience at the sales department in Honda Cars of McKinney. The sales person David Fry is very knowledgeable, patient and kind. We felt very comfortable with the whole process of purcha Honda Cars of McKinney. The sales person David Fry is very knowledgeable, patient and kind. We felt very comfortable with the whole process of purchasing the car we wanted. Honda Cars of McKinney is the best place to go for all the services. Sophia y More
David Fry the sales guy was so helpful and kind. Even after the sale we communicated and he was always pleasant and helpful. Buying a car through David made our day go so smooth. I definitely recomm Even after the sale we communicated and he was always pleasant and helpful. Buying a car through David made our day go so smooth. I definitely recommend David Fry at Honda cara of McKinney. More
Brad Stokley is the best. He made buying a new car a pleasant experience. He is genuinely kind and patient. He listens. There was a new car that had just come in, and had ever He made buying a new car a pleasant experience. He is genuinely kind and patient. He listens. There was a new car that had just come in, and had everything I wanted. Brad went the extra mile to help me buy this car. I sincerely recommend Brad for his commitment to excellent customer service. More
Great customer service. Shelton greeted us almost immediately upon entering the building and he took care of us from that point on. He was very professional pleasant to spea Shelton greeted us almost immediately upon entering the building and he took care of us from that point on. He was very professional pleasant to speak with and knowledgeable about the vehicle he was selling us. He made our buying experience a good one! Thanks Shelton i love our new 2022 Honda Pilot! More
Davit Vado helped me purchase a used 2020 Honda Passport. He and staff at Honda Cars of McKinney were very knowledgeable and helpful. The whole buying experience was very smooth from start to finish. Please He and staff at Honda Cars of McKinney were very knowledgeable and helpful. The whole buying experience was very smooth from start to finish. Please go see Davit Vado he was awesome! More
We bought our first Honda a couple of days ago. Paul was our sales person. He provided a great buying experience. We felt comfortable and at ease with our purchase. Go see Paul for a great experien Paul was our sales person. He provided a great buying experience. We felt comfortable and at ease with our purchase. Go see Paul for a great experience. More