Honda Cars of McKinney

When to buy a used car was in Great conditions, no scratches or dents. Went to purchase it while I was filling out the paperwork they took it to detail it. I got done with the paperwork and Jesus wen scratches or dents. Went to purchase it while I was filling out the paperwork they took it to detail it. I got done with the paperwork and Jesus went to put the temp tag on it. I got a little worried because it was taking to long. When he arrived with the vehicle I saw that the passenger for was scratched and dented. I told him that when I came and looked at the vehicle the door was not like that. He did not give me any explanation.All he said to buff it out. I have already bought it AS-IS. He could not even admit that they were at fault when they took it to have it detailed. Even on the carfax report it did not indicate any damage on the door. More

The service is a sham less than a year ago I was told that they replaced my power steering pump however my power steering pump has gone out and it has caused my rack and pinion to have to be replaced whe that they replaced my power steering pump however my power steering pump has gone out and it has caused my rack and pinion to have to be replaced when other mechanics inspected it I was told the power steering looked as if it had never been replaced and should not have gone out in less than a year More

CORPORATE GREED AT ITS FINEST. Having negotiated a price, the dealership decided to increase the price by $8000, yep, $8000 because of the microchip shortage! Mind you, this car had been purchased prior to t the dealership decided to increase the price by $8000, yep, $8000 because of the microchip shortage! Mind you, this car had been purchased prior to the shortage so the dealership would have made money on the original agreed upon pricing but decided to screw customers over during a pandemic. Mind you, my family had purchased 5 Hondas at this dealership over the years so customer loyalty is not a factor. It is time for me to say goodbye to Honda. More

Devon was awesome as a salesman but they have a shady finance manager who feels he has the right to be a bully. He can tell the customer what they have to have on the car and be sure to check your inter finance manager who feels he has the right to be a bully. He can tell the customer what they have to have on the car and be sure to check your interest rates and credit report inquiries. He tried to run non Honda financing at a high interest which I find unethical and dishonest. Well we walked out. When I called back,, the Customer service guy seemed concerned. THE FOLLOW UP CALL DID NOT GO AS WELL. Basically I was told the finance manager can be a bully.. We drove down the road and got a great deal at David McDavid 2.9 Honda financing. More

We bought a used car in May 2019 from Honda of McKinney and thought we got a good deal until we went to trade in the vehicle this past November in 2020. We were told by 3 other independent dealers after t and thought we got a good deal until we went to trade in the vehicle this past November in 2020. We were told by 3 other independent dealers after the car was appraised that our car had significant Hail damage that was covered up. We went back to Honda and the Sales manager there Rick Dailey was no help at all. Today the original person who sold us the car called to check on us but did not want to discuss our issues. They called me and I didn’t call them... These people are crazy and I would not trust the ownership group at all as someone knew they pulled a fast one over on us. Do yourself a favor and find another dealer to purchase your vehicles from. We are not trained in looking for potential hail damage on cars but clearly Honda of McKinney knew that the car had a significant Hail event (even though the CarFax showed no Hail damage) they went ahead and sold us a car with significant hail damage that was covered up. Now the damage is starting to show in the paint and it’s costing us several thousand of dollars in value. Run ways from this dealership very fast! More

The worst dealer I have ever dealt it. Internet manager who called was not really rude. Left a message for GM to call me but he didn’t call me back. who called was not really rude. Left a message for GM to call me but he didn’t call me back. More

We LOVE this dealership! We just bought our third Honda from here, this time a CR-V. We were lucky enough to work with John Buscema and Trae, who both were incredibly helpful and kind, and very easy to wor from here, this time a CR-V. We were lucky enough to work with John Buscema and Trae, who both were incredibly helpful and kind, and very easy to work with. They helped me get a fantastic deal on my trade in, and made sure I was able to walk away with the exact car I wanted. They were very thorough in answering all my questions, and definitely made my car buying experience enjoyable. If you need a car, go see JB! More

Joe was very professional. He made sure that I was informed and updated regarding my wait and the service done on my Honda Civic. Great customer service! informed and updated regarding my wait and the service done on my Honda Civic. Great customer service! More

Ron is the best!!!! He is up front and honest with the services that are needed for my Honda Pilot. He has amazing customer service and is super friendly! I know I am in good hands when I take my Pilot i services that are needed for my Honda Pilot. He has amazing customer service and is super friendly! I know I am in good hands when I take my Pilot in for service!! Keep up the great job Ron!! More

Always a good experience with Honda Cars of McKinney! Won't shop or have service done anywhere else. Usually a quick turnaround and was offered a loaner when they had to keep it a few days. Won't shop or have service done anywhere else. Usually a quick turnaround and was offered a loaner when they had to keep it a few days. More