
Honda Cars of McKinney
McKinney, TX
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Thank you! Ken Valdez provided several options and was friendly and informative throughout the process of deciding between a new or pre-owned Odyssey. Very pleas Ken Valdez provided several options and was friendly and informative throughout the process of deciding between a new or pre-owned Odyssey. Very pleased with the outcome and experience! More
new car purchase Got a brand new odyssey and the experience was great withrespect to service and pricing. didn't try tosell any new parts or service and addressed all Got a brand new odyssey and the experience was great withrespect to service and pricing. didn't try tosell any new parts or service and addressed all needs More
Amazing Paul made the entire process so easy! And fast! I was in a time crunch and told Paul up front and he made it work for both of us!! Paul made the entire process so easy! And fast! I was in a time crunch and told Paul up front and he made it work for both of us!! More
Felt at home From the time I first contacted the dealership until I picked up my car the experience was great. Never felt pressured or coerced. Just gave me the in From the time I first contacted the dealership until I picked up my car the experience was great. Never felt pressured or coerced. Just gave me the info I wanted and let me make the decision at my leisure. Love my new car and the help I got every step of the way. Paul Sonneborn was a total professional and made the experience stress free and unlike any car purchase in the past. I've owned 3 other Honda cars and this time around was the easiest. Finance Department was the best!! More
The best experience bar none I really am really impressed with Ken Valdez's professionalism, knowledge and expertise. I have never experience in buying a car as this. I am so th I really am really impressed with Ken Valdez's professionalism, knowledge and expertise. I have never experience in buying a car as this. I am so thrilled about my car and the deal I received that I will buy a car from no other place. I will also be telling all my friends to buy from him as well. More
Information is After a couple of very frustrating experiences with other salespeople at other dealerships, Roger Wolfe was a huge help and relief. He listened to my After a couple of very frustrating experiences with other salespeople at other dealerships, Roger Wolfe was a huge help and relief. He listened to my list of needs and concerns and the research I had done and helped me sort through it all to end up with a completely satisfactory purchase. Usually with a purchase this large, I have at least some 'buyer's remorse', second guessing some aspect of the purchase. None at all, this time. Roger provided so much information and spent so much time helping me go over various factors that, in the end, I drove away with complete peace of mind about the purchase. Completing the purchase with the dealership was a breeze, as well. Lots of helpful information on available service options but no high pressure sales. I highly recommend Roger and Honda Cars of McKinney. More
The Car Went to Auction I was looking online for a used Jeep Cherokee and found one that was well equipped for a very reasonable price. I was looking specifically for a Chero I was looking online for a used Jeep Cherokee and found one that was well equipped for a very reasonable price. I was looking specifically for a Cherokee with a tow package. I called ahead to check for availability and spoke with Ken. He took down my information and let me know the Jeep was still available. I was located about 40 miles and informed Ken I would be heading that way to view the Jeep. About an hour later as I am literally pulling into the dealership I get a call from Ken stating the Jeep is NOT on the lot! I told them I will be there shortly to discuss the Jeep. Ken states that the Jeep was there but has been sent to auction and that I will not be able to see the Jeep. I am informed that the Jeep is still available for purchase but I will not be able to view it before buying it! Of course I let them know I definitely would not be buying the car without viewing it. After more back and forth with people at the dealership Ken stated they would bring the Jeep back for me to check it out but it would take a few hours. I informed them I would be happy to check it out and will look forward for their call stating the Jeep is available for viewing. I few hours pass with no contact. I reach out to Ken and he states he will find out. A couple more hours pass with still no contact. I ended up buying a Jeep from another dealer that afternoon. Two days later I receive a text message stating that my Jeep is available!!! I check out the link and it is a totally different Jeep that is $8,000 more expensive with no tow package! I'm not sure what really happened behind the scenes but I definitely feel that it could have been handled in a more professional and honest manner. More
Excellent customer service. profesional approach. friendly Kenneth help me find a perfect car in Honda cars of McKinney TX dealer. Test derive couple of cars. thoroughly he was a professional and knowledgeable Kenneth help me find a perfect car in Honda cars of McKinney TX dealer. Test derive couple of cars. thoroughly he was a professional and knowledgeable for any questions I had. also helping to finance application. happy and fast car buying experience with Kenneth Valdez. More
Best buying experience Razaq Olayioye is a very helpful and great salesman, I do really appreciate he and his manager's help for my first Honda Odyssey. The whole process wa Razaq Olayioye is a very helpful and great salesman, I do really appreciate he and his manager's help for my first Honda Odyssey. The whole process was very friendly and smooth, I would recommend the dealership to my friends. More
Liars, Don't trust this dealership!!!! After reading the reviews on this dealership, I decided I want to buy from them without the hassle of buying a used car. I was so wrong with this deal After reading the reviews on this dealership, I decided I want to buy from them without the hassle of buying a used car. I was so wrong with this dealership. They advertised the Pilot for $24,971. I called them and said I was interested. The guy was pushing me to finance with them. I said I can pay cash, cashier's check or bank transfer (Currently I was out of town), and to make the deal go smoother I said I'll go with their financing. I told them I'd easily get qualified since my score is 846/850. I think this is where things started going south. I got transferred to Big Rick. With all respect to him, but this guy was all over the place on the things he was mumbling about, telling stories that were irrelevant to the transaction, extremely rude, and just disrespectful. He just didn't want to listen, kept on saying meaningless things. He was just trying to push me away to not buy the car. I figured this out after we finished our conversation. They increased the price to $25,624 that same night. Even if you offer that price, I'm sure they wouldn't sell it to you. They're looking for someone with average or low credit so they can make the most out of the transaction in high interest and fees. So simply they wouldn't take cash, cashier's check or any sort of payments. They wouldn't want to finance either, because they thought with my high credit score they wouldn't make much on the interest. Plus the way they do their business is extremely unethical and unprofessional to say the least. I tried to get the GM's name but no one would give his or her number. I doubt how they got all the high reviews with such horrible ways of dealing with people. I used to work at a franchise dealership in Dallas and I know how things go. I will be filing a report with the attorney general, and the authorities regulating this industry. I will take it as high as I can to let people know of their deceiving practices. I'm really tired of dealership advertising a price and when you call them it's a totally different price. This is illegal and they should held liable for false advertising. Do not deal with this company. If you do look at the details of the transaction. BTW, Oni is one the guys I dealt with, a real class act and a wonderful guy. More