Honda Cars of McKinney

Review team effort in solving the situation. All the folks were helpful and professional and courteous. they worked to solve the issue to my satisfaction team effort in solving the situation. All the folks were helpful and professional and courteous. they worked to solve the issue to my satisfaction. in replacing my vehicle. More

Salesman was great. Rick daily in finance was terrible. Salesman Jerry Johnson was great. Rick Dailey was awful. He promised a new windshield for my car because of a crack in it. When I was told the car was Salesman Jerry Johnson was great. Rick Dailey was awful. He promised a new windshield for my car because of a crack in it. When I was told the car was repaired and returned the same windshield was on the car. When I inquired about the new windshield Rick Daily told if it cracks any worse my insurance could pay for it. Was also waiting to get a dent fixed in the trunk lid. Rick said he would schedule the repair. After a week and half no one called. When I sent a text to Jerry asking if I should call the corporate office I was contacted in 5 minutes. Jerry got the new windshield in and the dent fixed. Jerry was very professional. Never heard from Rick. I guess he is to busy tellig people they can handle there problms themselves. More

Sales Manager "RH" in Used Car Division Just back from this showroom. Quite an unpleasant experience to say the least. Please consider this as a "first hand customer experience feedback".Whi Just back from this showroom. Quite an unpleasant experience to say the least. Please consider this as a "first hand customer experience feedback".While the sales executive Mr Scott Nelson appeared as a perfect gentleman, the Sales Manager ("RH") was just the Opposite. Well, we do haggle on prices but that does come with a mandate - NOT to disrespect and NOT to misbehave. For courtesy's sake, I would not be taking the name of this Sales Manager - but he was not only arrogant but even made sure to say something as unnerving as making me feel that I was very unwelcome and he may well offer me a free car just because we were not aligned on the prices. It's truly shameful that Honda Cars of Mckinney reflects such a culture and a distasteful bearing. Maybe there are too many shoppers around that's why a single customer experience is irrelevant. As to my communication and interaction etiquette - Mr Scott was there as a witness. If at all this Business cares to do a review - please do so. More

Great people Very experienced, excellent staff. Scott Atchison and his sales people are awesome. Jimmy Rogers was top notch in finance as well. I would definitely Very experienced, excellent staff. Scott Atchison and his sales people are awesome. Jimmy Rogers was top notch in finance as well. I would definitely come back and do business with Honda Card of McKinney More

Best Dealership Around This is our 6th car purchase from this dealership. HCOM has always treated my family with the highest value and respect along with the friendliest ser This is our 6th car purchase from this dealership. HCOM has always treated my family with the highest value and respect along with the friendliest service. David Appleby is by far the most helpful sales consultant we've ever had. I called David on a whim and he adjusted his schedule just to meet with me and I ended up leasing a beautiful vehicle through his guidance. Not to mention they had catering and I had a delicious lunch while discussing options. David knows our family well and he knows we will be back to see him the next time we are in need of a vehicle. We highly recommend this dealership experience. More

Treatment by salesmen Seeing how easy Ken Valdez made it to get my son into a Honda CRV in March, it was no brainer for us when it came deciding what dealership we wanted t Seeing how easy Ken Valdez made it to get my son into a Honda CRV in March, it was no brainer for us when it came deciding what dealership we wanted to do business. Ken, along with Brad Shockler were great to work with. They both went above and beyond to ensure we found a Civic that met our needs. More

honda crv These guys are great, very helpful and easy to deal with. They went above and beyond to make sure we got the vehicle we wanted. Started pricing used a These guys are great, very helpful and easy to deal with. They went above and beyond to make sure we got the vehicle we wanted. Started pricing used and they made us one heck of a buy on a new one. They are patience and not pushy at all. Don't hesitate to give Jeff Lyall or Jerry Johnson. These guys actually care about you and your family. Best car purchasing experience we ever had. More

Easy Buying Experience Great customer service, nice selection of vehicles. Great using experience, easy as it can possibly be. If you need a new car come in and see David Great customer service, nice selection of vehicles. Great using experience, easy as it can possibly be. If you need a new car come in and see David Appleby More

Great experience! We had a wonderful experience when purchasing our car at Honda Cars of McKinney. Everyone was very knowledgeable, friendly, and professional. I will d We had a wonderful experience when purchasing our car at Honda Cars of McKinney. Everyone was very knowledgeable, friendly, and professional. I will definitely do business with them in the future and I would highly recommend giving them your business. More

Great Experience Jerry Johnson was super professional and made buying a car fun instead of how stressful it can be. We got a great deal on a new Honda Civic. Jerry Johnson was super professional and made buying a car fun instead of how stressful it can be. We got a great deal on a new Honda Civic. More