Honda Cars of McKinney

The reason for my overall rating of a 4 is based on one reason. I think there needs to be more communincation. You seem to sit for a long time with out knowing what's going on. Constant updates help you reason. I think there needs to be more communincation. You seem to sit for a long time with out knowing what's going on. Constant updates help your customer feel in the loop and provides exceptional customer service. There were very long periods of time where I did not know what was going on. Still Newell & Filipe both were great. More

Bill sent us an email flyer after my husband was researching the prices on used Honda Accords. He gave us a price for a new 2010 Accord. We went to see him and he honored the flyer price and negot researching the prices on used Honda Accords. He gave us a price for a new 2010 Accord. We went to see him and he honored the flyer price and negotiated fairly the upgrades. It was raining when all the paperwork was done and he told us to bring the car back on a dry day and they would redo the finish since the rain prevented us driving off with a completely cleaned vehicle. Also, Bill was busy with another customer when we showed up at the dealership. He did not know we were coming in response to his flyer. He arranged for another employee to work with us until he was free. That empolyee showed us cars and took us on test drives. While negotiating the final upgrades, Bill respected our bottom line and worked to make it happen. More

Service personnel are concerned and highly interested in providing quality customer service and reasonable price. They are also friendly and sincere in discussing problems and issues with my automobile. providing quality customer service and reasonable price. They are also friendly and sincere in discussing problems and issues with my automobile. In the Sales area I have purchased several autos from Bill Nickar and have found him to be a straight and honest in my dealings with him. He follows through on making sure I locate the best vehicle for my needs along with my selection of color, interior and accessories. Many sales people I have dealth with in the pass try to sell you only what the dealer has in stock and not what the buyer wants. Additionally, Bill has always worked hard at get me a fair price and good trade. More

I started the shopping process via internet. Paul was the first and ONLY in the DFW area to actually communicate with me. I received emails but I could tell they were form letters. We knew when we left the first and ONLY in the DFW area to actually communicate with me. I received emails but I could tell they were form letters. We knew when we left home this morning that Paul had our business! Even the 'flat' tire experience turned out just fine. Still waiting for the margarita machine! Great experience - one that I will repeat when the time comes. More

I have bought two new Hondas from Bill Neckar at Honda of McKinney. Bill has been friendly and helpful both times and sensitive to my needs. Bill never fails to stop and chat with me in the customer lounge McKinney. Bill has been friendly and helpful both times and sensitive to my needs. Bill never fails to stop and chat with me in the customer lounge when I stop by for service needs. I can see myself buying another Honda from Bill in the future. Bill's associate, Harjit Athwal , has been very helpful in facilitating the delivery of my new cars and the associated paperwork. Honda of McKinney is fortunate to have these two customer service oriented men on the sales staff! More

The sales and service staff at Honda Cars of McKinney are exceptional. They are very professional and work with you closely to figure out the best deal for the vehicle you're interesed in. They consistentl exceptional. They are very professional and work with you closely to figure out the best deal for the vehicle you're interesed in. They consistently give great service and attention to their customers. Because of that we are long time Honda McKinney customers. More

I purchased an Odyssey and Civic from Bill and both times had a good experience from start to finish. There was not the usual pressure or feeding frenzy of follow-up calls if I didn't buy immediately. I bo had a good experience from start to finish. There was not the usual pressure or feeding frenzy of follow-up calls if I didn't buy immediately. I bought my first Honda from HCoM in 1999 and since then have purchased 3 more from them, 2 from Bill. Bill has always been friendly, consistent, and sensible. He doesn't patronize or pressure. Sure he's disappointed if you don't buy, but he's neither foolish enough to expect to make every sale, especially on the first attempt, nor does he alienate you in the process - which makes it easier to buy from him when you are ready. More

We came to the Honda dealership in McKinney because it was located close to where we lived. We decided to try a Honda due to all the Toyota recalls, and had a good experience working with Trae Gibson. H was located close to where we lived. We decided to try a Honda due to all the Toyota recalls, and had a good experience working with Trae Gibson. He was very gracious...not pushy at all which is the way it should be. More

Your dealership was the only dealership in this area that was able to help me find a car suitable to my wants and budget. You worked with me on the financial aspect of the deal and refused to give up until I was able to help me find a car suitable to my wants and budget. You worked with me on the financial aspect of the deal and refused to give up until I got approved. Roosevelt was friendly and was very knowledgeable about your inventory and your cars in general. More

my dealer was very helpful and honest. He spent a long time with me and allowed me to look at each car that i liked. he broke down each car are why it would be good or bad for me. he help me with prices a time with me and allowed me to look at each car that i liked. he broke down each car are why it would be good or bad for me. he help me with prices and helped me with different feature that i didn't even think about. More