Honda Cars of McKinney

I always get great car service. I credit Service Advisor Steve Knowles. For 6 years he has taken very good care of our CRV. I have never felt he has recommended any unnecessary repairs. He clearly explai Steve Knowles. For 6 years he has taken very good care of our CRV. I have never felt he has recommended any unnecessary repairs. He clearly explains the problems and the repair options. Our CRV has 107,000 miles and drives like new. That's all Steve and his techs. Our next car purchase will be a Honda, any Honda, because we have found a service advisor we can trust. More

Service Leader kept in touch with me and kept me alerted of my car's status. He took me through the details of the work that was performed and the car was ready at the promised time. He also took the time of my car's status. He took me through the details of the work that was performed and the car was ready at the promised time. He also took the time to work through several coupons that I had and insure that he provided me with the best discount possible. More

Steve Knowles is one of the best service advisors and he helps me understand what and why my vehicle needs a particular service or repair he is there to show me and to explain what needs to be done and gets helps me understand what and why my vehicle needs a particular service or repair he is there to show me and to explain what needs to be done and gets my vehicle take care in a very friendly way. More

Each time I have come to Honda of McKinney for service I am never disappointed. This time (today) was no different. As always I was greeted quickly and the service was prompt and the service employee that am never disappointed. This time (today) was no different. As always I was greeted quickly and the service was prompt and the service employee that assisted me today did an excellent job. Thank you again Honda Cars of McKinney! More

Excellent, friendly service. My car was finished at the time it was promised. They found an additional problem that was covered under warranty and fixed that too. Overall, I'm very happy with the experie time it was promised. They found an additional problem that was covered under warranty and fixed that too. Overall, I'm very happy with the experience. This is the best dealership service department I've ever encountered. More

I thought this dealership was friendly, accommodating and professional throughout my new car buying experience. I will recommend them to friends and family. Instead of spending most of the day haggling b professional throughout my new car buying experience. I will recommend them to friends and family. Instead of spending most of the day haggling back and forth regarding the price, Bryan and Rick sat down with me and worked out the details to finalize the sale price, one we could both live with. Thanks again! More

This is my first car, and Bryan has done a fantastic job by showing my around the dealership and the car, and explaining everything I need to know in full detail. He is with me from the time I stepped in to by showing my around the dealership and the car, and explaining everything I need to know in full detail. He is with me from the time I stepped in to the very end when I drove off in my new car. Really nice guy. And others, like Billy the financial manager, are also very friendly and helpful. Thank you all for helping me out. More

very glad to be back with honda very good costumer service love your cars.... would love to get back in a honda element. but would love to get coupons for oil change and I do love the free car wash an service love your cars.... would love to get back in a honda element. but would love to get coupons for oil change and I do love the free car wash and vacum love the way it is so clean. and love the coffeee More

Steve Knowles by far is the best Service Advisor that we've had at any Honda dealership. He knows us by name and always get's our vehicles in as soon as possible. His friendly attitude, genuine concern we've had at any Honda dealership. He knows us by name and always get's our vehicles in as soon as possible. His friendly attitude, genuine concern and in-depth explanation of the resolution to our lengthly saga with our inoperable DVD head phone situation made us feel confident that he did all he could do to "make it right". Thanks Steve!! PS. A simple complaint that our DVD headphones did not work/transmit resulted in replacement of the DVD system -no remedy, then radio system replaced no remedy and then a sub-cable behind the radio replaced and voila fixed!!) More

I rated Tony and Honda Cars of McKinney a "5" for all of the above questions because of Tony's customer service skills. I did some research before I cam to the service center so I knew some of what to expe the above questions because of Tony's customer service skills. I did some research before I cam to the service center so I knew some of what to expect (repairs that needed to be done.) When I was surprised by some of the repairs that were unexpected, Tony did his best to explain to me what he really felt needed to be completed now and what could wait a while. More