
Honda Cars of McKinney
McKinney, TX
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At first, I was very concerned. My transmission had failed in my car and the cost estimate was ~5k, which is more than half the value of the car. After negotiation and "participation" from corporate, failed in my car and the cost estimate was ~5k, which is more than half the value of the car. After negotiation and "participation" from corporate, the price for the fix was dropped to $1800, which was competitive with the cost for repair from a local shop. More
My husband and I purchased a 2007 Honda Accord on Oct. 10, 2010. Couple days later we noticed the back window made a noise. We then took it to HCM and spoke with Newell(internet sales). He then spoke with 10, 2010. Couple days later we noticed the back window made a noise. We then took it to HCM and spoke with Newell(internet sales). He then spoke with someone else, who got us in on the afternoon of the 28th. We were offered a car but I chose to wait, while the window was being repaired. I watched TV, my son played in the play area. About an hour later my window was fixed, car washed and I was on my way home. Mitch and the team @ HCM did an awesome job. I drove a Honda for 8 years and I am so glad to be driving one again. More
1. Antony took great care from the beginning. He took consideration of my children's safety and closed the dock door next to his desk while we figured out what maintenance I wanted done on my car. 2. Th consideration of my children's safety and closed the dock door next to his desk while we figured out what maintenance I wanted done on my car. 2. The wait time was very short considering it was the weekend. 3. The kids play center is awesome! 4. I also like the HUGE waiting area that the service center has which I have used before. The internet connections/computers is also very helpful.(FYI- I spent most of my time looking at the honda website admiring all of the cars) 5. I like the housekeeping/maintenance that is given to the waiting area, kids area and the bathroom. 6. I would say that overall the TEAM does a great job at making everyone happy. More
I was geeted quickly by the service rep. He was cheerful and courteous. It seemed clear that he was trying to be sure my car received the care it needed. He recommended the service options in such a way t and courteous. It seemed clear that he was trying to be sure my car received the care it needed. He recommended the service options in such a way that my budget was accomodated. The car was returned to me clean and repaired. More
Mark Degeorge was friendly, helpful, and informative. The service on my Odyssey was completed exactly as we requested - oil change, tires rotated, tires filled with air to my husband's specifications, an The service on my Odyssey was completed exactly as we requested - oil change, tires rotated, tires filled with air to my husband's specifications, and car washed. It was completed in the time Mark promised me for the amount he quoted. Thanks Honda of McKinney! More
Antony was so great. He was very knowledgable about everything my car needed. He was quick to offer me a ride home in the shuttle service provided by the dealership. He called me once to make sure I di everything my car needed. He was quick to offer me a ride home in the shuttle service provided by the dealership. He called me once to make sure I didn't need anything else and if I need a ride to pick up my vehicle. He also called right when my vehicle was ready to be picked up. When we got there he was avaliable to meet with us and go over all the paper work. More
I bought this Honda Accord in 2003 and have been a customer at this dealership for seven years. Mark Degeorge has been providing me excellent service. I am very please and happy with Mark taking care customer at this dealership for seven years. Mark Degeorge has been providing me excellent service. I am very please and happy with Mark taking care of all my auto maintenance. I also bought a used Honda Accord Coupe for my daughter with the recommendation of Mark. I am thinking about buying me a new Honda Hybrid. More
I went to the dealership to get an oil change and to have my window motor replaced. While the car was being serviced, the technician identified several other items that needed to be repaired(~$1000). They to my window motor replaced. While the car was being serviced, the technician identified several other items that needed to be repaired(~$1000). They told me that they had already contacted Hendrix (extended warranty)and that it was covered. They had a loaner car ready for me as well. All this without having to ask, James Pierce not only met, but exceeded my expecations and because of him, and the Honda service in general, I will continue to have my vehicle serviced at Honda of McKinney.....Thanks Guys More
Mitch Byrd was very professional and helpful even if it was only for an oil change. Our van was serviced way less than the time he mentioned. The carwash was excellent, too. Mitch pointed out our tire s was only for an oil change. Our van was serviced way less than the time he mentioned. The carwash was excellent, too. Mitch pointed out our tire status and other concerns. Thanks, Mitch and Honda Cars of McKinney! More
James Pierce was very professional, friendly and asked if I had any concerns with my vehicle other than the service (oil change) I was there to complete today. Very knowledgable about the service being do I had any concerns with my vehicle other than the service (oil change) I was there to complete today. Very knowledgable about the service being done today. Answered all questions that I had for him. More