Honda Cars of McKinney
McKinney, TX
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I was in for an oil change. Staff was very friendly and quite helpful. Since it was my first time there, he was nice enough to explain the services provided. We took a quick walk around the car and he noti quite helpful. Since it was my first time there, he was nice enough to explain the services provided. We took a quick walk around the car and he noticed things that would need to be cleaned up as part of the service. He gave me an estimate for the time it would take. It ended up being done a lot faster than estimated. I was impressed with the additional services provided with the oil change, more than was expected. Overall, I am very happy with all aspects of the service and the interactions with the staff. More
When I drove up, I was helped in a prompt manner. Carl met me at my car. He was very friendly. He noticed that one of my windshield wipers was torn. He gave me an accurate quote up front. He explained met me at my car. He was very friendly. He noticed that one of my windshield wipers was torn. He gave me an accurate quote up front. He explained in detail the additional items that needed repair when he called. He went over my invoice when I came to pick up my car. More
I had a very pleasant experience with the dealership. I needed an oil change and a state inspection. Everything was done great! I have never had a bad experience with this dealership. If the econemy was be needed an oil change and a state inspection. Everything was done great! I have never had a bad experience with this dealership. If the econemy was better I would consider buying a new vehicle, but not at this time. If I could rate higher than a 5 I would. Thanks for the great service. More
Customer service was great and was accomplished in a timely manner. The automobile was brought in for warranty service (replaced bad battery). Everyone was accommodating and ensured that the vehicle w timely manner. The automobile was brought in for warranty service (replaced bad battery). Everyone was accommodating and ensured that the vehicle was checked out for any additional potential problems; no additional problems identified. More
My family and I have buying cars and using the service since 1993 and we have always been giving the best treatment. The service department always take care of any problems with our cars. Robert Lorance , since 1993 and we have always been giving the best treatment. The service department always take care of any problems with our cars. Robert Lorance ,Service Advisor, always makes sure that our cars get serviced correctly. More
When I searched out my new car from the various websites, I chose this dealership - Honda of McKinney b/c they had the model of Accord that I wanted. Now, that I've brought it in for service, I will be buyin I chose this dealership - Honda of McKinney b/c they had the model of Accord that I wanted. Now, that I've brought it in for service, I will be buying all my future cars from here. Service was excellent. I was kept apprised of what was going on, even with my very obscure and rare problem with the door handle. I never care much for sales people, but service is what brings me back. These guys were great. More
I was in for an oil change and inspection on Saturday. Though it was extremely busy, everyone was very friendly and helpful. I was treated with care and respect, nobody rushed me through as just another n Though it was extremely busy, everyone was very friendly and helpful. I was treated with care and respect, nobody rushed me through as just another number. It's a real pleasure coming into your dealership. One lady offered me coffee, another person asked if I needed anything while I waited. And the wifi works better than ever. thanks for everything. As always, mark is super. Oh, forgot to add, again as always, they had my filter in stock. jay More
Carl Miller was very professional, courteous and thorough and handled my service issue to my fullest satisfaction. The shuttle ride was very much appreciated as well and Carl arranged for that as well. He and handled my service issue to my fullest satisfaction. The shuttle ride was very much appreciated as well and Carl arranged for that as well. He was also very punctual and called me when the car was ready to be picked up and also arranged for a pickup from my home. More
I have used 4 different Honda dealers for car services in metroplex but found this one to be the best. It is not the closest one to my home or office but worth the extra driving. Priceing is clear and compet metroplex but found this one to be the best. It is not the closest one to my home or office but worth the extra driving. Priceing is clear and competitive pre-service. Waiting time is reasonable. Service and recommendation is honest. More
Prompt, friendly greeting and service. Work and invoice completely explained. Waiting room is clean, maybe a little too cold, TV in place, magazines. Apologized for the service time - techs had to hand-w completely explained. Waiting room is clean, maybe a little too cold, TV in place, magazines. Apologized for the service time - techs had to hand-wash my car because the automatic car wash was broken! We bring both our Hondas to Honda Cars of McKinney for servicing. More









