Honda Cars of McKinney
McKinney, TX
Filter Reviews by Keyword
By Type
Showing 3,301 reviews
I have always gotten fast service oil changes at Honda. The servicemen have always been friendly and they stand behind their Honda products. Whenever I have gone to other establishments for an oil change The servicemen have always been friendly and they stand behind their Honda products. Whenever I have gone to other establishments for an oil change it has never been good. I always get too much oil in my car but I can always count on Honda to do an excellent job on my oil change. More
Everyone that helped me get my car a year ago was absolutely wonderful! I came in all by myself, without my husband, and you guys made something nerve-wrecking to be a breeze. I love my car. When absolutely wonderful! I came in all by myself, without my husband, and you guys made something nerve-wrecking to be a breeze. I love my car. When I came back for the Oil change and tire rotation a few weeks ago, you got me in and out pretty quickly and your service staff was very friendly as well. I appreciate all of the help I have received from your location and I will definitely keep coming back and referring people! More
We have been customers of McKinney Honda since 2001 and have always been treated professionally and with a smile. I cannot express how much we appreciate your Service and Dealership and have recommended it have always been treated professionally and with a smile. I cannot express how much we appreciate your Service and Dealership and have recommended it to all of our friends. The atest service was for a B3 routine maintenence on our 2006 Honda Odyssy. Steve is always helpful and friendly. Keep up the good work! More
It was time for an oil change on my new 2007 Honda Accord. In addition, I also got my pin striping done. It took a little more than an hour, possibly due to the pin striping work. The service was g Accord. In addition, I also got my pin striping done. It took a little more than an hour, possibly due to the pin striping work. The service was great and the staff was professional. Would highly recommend Honda of McKinney. More
Dear David Jones, I brought my car in for service. I Dear David Jones, I brought my car in for service. I always like the service here at your dealership - it is friendly, courteous, and professional. Dear David Jones, I brought my car in for service. I always like the service here at your dealership - it is friendly, courteous, and professional. However, the price isn't competitive compared to the other service centers. If your dealership offers the same price as any other service centers, I would bring my cars here for service because I know that I always get the best service here at McKinney Honda dealership. Happy Holidays, Lam Vo More
I commend your service advisors on making me feel they have my own interest at heart in recommending and carrying out services. I realize their job is to sell services whenever possible but I don't feel I have my own interest at heart in recommending and carrying out services. I realize their job is to sell services whenever possible but I don't feel I get the hard sell, and I really appreciate that. I would find it very difficult to come up with suggestions for improvement. My last two visits (August, 2009 and December, 2009) I had two different advisors but identical great experiences - that is truly commendable. Trust is crucial to building a relationship with a dealership and this is the way it is done; quality musn't be something you feel lucky to have gotten - it must be a repeatable experience. More
I was happy with the overall service from Honda cars of Mckinney. I have a Honda Accord VP 200, in addition to my Honda Odyssey and alwsays bring in both cars for regular services to your dealership. I Mckinney. I have a Honda Accord VP 200, in addition to my Honda Odyssey and alwsays bring in both cars for regular services to your dealership. I have given a 4 for frindileness becuase, when I cam in for the oil change and state inspection, I wish I would have been informed as soon as my car was ready, otherwise I had no problem with my adivsor. More
They seem to care about how long people have to wait while their car is being worked on. My only "complaint" (for lack of a better word) is that I went in for an oil change and left spending way more t while their car is being worked on. My only "complaint" (for lack of a better word) is that I went in for an oil change and left spending way more than intended. It seems that this happens most of the time when I take my car in for service. I appreciate the maintenance reminders; however, the pricing seems to be higher than other car maintenance shops. More
I went in for my first oil change. I was greeted by Ian the drive manager and he was very professional. I was turned over to another service adviser. I waited for my oil change to be completed which took the drive manager and he was very professional. I was turned over to another service adviser. I waited for my oil change to be completed which took approx. 2 hours. When I received my car I departed the dealership and the car was driving normally. When I got to the George Bush Tollway, I tried to accelerate the car and it hesitated at 55 MPH, I pushed the gas pedal and it jumped and felt like it downshifted. I exited Alma road and headed back to the dealership. I reported the car problems and approx. 20 minutes later the service adviser took me back to where the car was being serviced where I got to speak with Michael in Team 2, he made me aware that the technician had not emptied the oil and merely added an extra 4 quarts of oil to my crankcase, which felt like a mass airflow sensor. The problem was corrected and it has been documented in your system. What concerns me is that the mistake that was made has severely shorted the life on the front and the rear main seals from oil pressure load. I was offered an free oil and rotate from Ian when departing but to me honest this was my first experience with your service department and it was slow and the job was poorly preformed. I do not know if my future service needs will be met by the dealership, I have to think on this for a while. More
The coupon stated I would get a car wash - which I didn't, but didn't have time to go back and get one done. Overall, the service and price was excellent. Still not satisfied with the purchase of a br didn't, but didn't have time to go back and get one done. Overall, the service and price was excellent. Still not satisfied with the purchase of a brand new car from your dealership with squealing brakes. More









