Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda City Chicago
Chicago, IL
240 Reviews
Buying a car can be intimidating-but it doesn't have to be. At Honda City Chicago, we pride ourselves on providing our customers with everything they need to feel comfortable during the buying process. Whether you're looking for a wide selection of vehicles, top-of-the-line facilities, or truly exceptional service, we promise you'll be making a great decision if you choose us. We know consumers have high expectations for such a big purchase and we're confident we'll exceed yours.
At Honda City Chicago, we don't consider ourselves in the car business. We're in the business of providing extraordinary customer service that's personalized to meet your unique needs. Every decision we make about our dealership is fueled by how we can make the buying process better for you. It's why we price the way we do, fill our lot the way we do, and even clean the dealership the way we do. It's all for you! We want to ensure you feel 100% confident in your purchase-even long after you walk out of our doors.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 240 reviews
March 29, 2012
Went in without the intention of buying a car. But Jorge showed us a vehicle that was exactly what we needed and said they'd do whatever they could to make it work financially for us. We then spoke with Joe showed us a vehicle that was exactly what we needed and said they'd do whatever they could to make it work financially for us. We then spoke with Joe, their finance person, who was incredibly professional and helped us get our payments to where they needed to be for us to be comfortable. All in all, it was a great experience. Both men knew their job very well and left us feeling good about our choice. We would highly recommend this dealership. More
by hdlmbopm
Employees Worked With
jorge, joe
March 28, 2012
This person answered all questions that I had. This was my 4th CR-V and they did not have the color I wanted and by the next day I got a call it was there. The most important thing about this person was he my 4th CR-V and they did not have the color I wanted and by the next day I got a call it was there. The most important thing about this person was he was not pushey, you made the decision to buy. I sent my friend Theresa K. to him and she also baught a new car. He is a good sales person. More
by lmoran3841
Employees Worked With
Gilbert Gallarzo
March 28, 2012
I would highly recommend this dealership. They were very friendly, knowledgable and helpful. They helped me find exactly what I was looking for and I am extremely happy with my purchase. I have already re friendly, knowledgable and helpful. They helped me find exactly what I was looking for and I am extremely happy with my purchase. I have already recommended this dealership and salesperson to my family and friends. More
by magdalinir
Employees Worked With
JC and Jonathon
March 27, 2012
Best price. Flew into Midway airport and was picked up by Anthony. 2 hours later I was on the road with a new 2012 EX Odyssey. I purchased rubber floor mats but I realized when I returned home (400 mile by Anthony. 2 hours later I was on the road with a new 2012 EX Odyssey. I purchased rubber floor mats but I realized when I returned home (400 miles away) they were incorrect. Matt Milla had the correct mats sent to me via UPS. Significant savings with minimal hassle. More
by Minibus
Employees Worked With
Aaron Berg/Pat Dazzo/Matt Milla
March 25, 2012
I had been searching for a dealership that would actually respect the buyer and not play any games. After visiting a dealer close to my home (Napleton where they would not even entertain a deal in pricing) respect the buyer and not play any games. After visiting a dealer close to my home (Napleton where they would not even entertain a deal in pricing) I chose Honda City because Jessica who gave me a price on the internet, was very friendly and upfront on the price of the car I chose to purchase. When I arrived at Honda City I was welcomed by several friendly faces and Jessica introduced me to Travis who would be my sales representative. They had my car brought in for me to inspect and I was hooked although it did have more accessories than I needed or wanted. After discussion with Travis they were able to give me the price that I could live with as well as an exceptional trade in value for my older car. I was thrilled that I could actually take my car home that evening. I had not purchased a car for 14 years and had heard horror stories about car buying. I would whole-heartedly recommend Honda City for anyone who is looking for a car with a great price and no nonsense sales. It pays to shop around especially when you know what you want and will stick to it. Dealers who won't deal for the best price hopefully will lose sales to others who will. My Honda Civic EXL is now mine forever! More
by lfordice
Employees Worked With
Jessica Rivera (internet sales) and Travis (sales)
March 24, 2012
Thanks for the prompt apology. I wasnt expecting any follow-up. Management is welcome to contact me at yt851128@gmail.com or 18154191177. Again, thanks for caring. follow-up. Management is welcome to contact me at yt851128@gmail.com or 18154191177. Again, thanks for caring. More
by yt851128
Employees Worked With
Andy
March 22, 2012
I had a wonderful sales lady named marina . She was awesome I gave her 5 stars. She not only found the car I wanted but was willing to bring out to where I live. Another very important factor was she awesome I gave her 5 stars. She not only found the car I wanted but was willing to bring out to where I live. Another very important factor was she did not try and change the price like many other dealers do. I would highly recommend this car dealer but especially this sales person. More
by Madisongirl25
Employees Worked With
Marina arreguin
March 13, 2012
I felt the salesman was very accomodating as wells as very informative on the questions I had with regards to the difference of a hybrid vs. conventional, Accord vs. Civic and ultimately making me feel t very informative on the questions I had with regards to the difference of a hybrid vs. conventional, Accord vs. Civic and ultimately making me feel that I made a good decision with the CR-V. I didn't feel rushed although it was the end of the day (night actually) and so he took his time with all my questions. I felt he was very professional and friendly. I would definitely recommend him in fact I have already referred an associate at work to this particular dealer. I was particularly impressed by the General Manager who was also very accomodating to my questions and concerns about financing. This was a good decision, I would highly recommend this dealership to anyone, it was a good experience. thank you More
by HONDAEXP
Employees Worked With
JC PRATTS, TOMMY SIMPSON
March 01, 2012
JC was superp, he treated me with highest priority. That was very encouraging, especially with my less than perfect credit. JC was understanding of my situation and diligently persued a loan that will ulti was very encouraging, especially with my less than perfect credit. JC was understanding of my situation and diligently persued a loan that will ultimately help me repair my credit. I really appreciated the personal effort he put in to make a purchase happen, he made it quick and easy. Jesus greeted me upon entering the dealership, he was helpful and informative. More
by oamure
Employees Worked With
JC Prats and Jesus Jauregui
January 09, 2012
Excellent customer service. Pete was with us the entire time (even when we brought in two kids!). He made sure he kept the process moving along as he knew we didn't have a lot of time. The pricing was very time (even when we brought in two kids!). He made sure he kept the process moving along as he knew we didn't have a lot of time. The pricing was very competitive and he gave us a fair trade in amount for our Toyota. Best of all, he helped us really decide which features weren't even necessary, saving us money. Pete was a genuine, honest guy who I would recommend to anyone buying a car. More
by Jenniferbaird
Employees Worked With
Pete "Moose" Mattison
