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Honda City
Bethpage, NY
270 Reviews
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Showing 270 reviews
May 15, 2016
Alistair Scott and Honda City My wife and I were looking for a new car of the CRV variety, and we were both extremely pleased with the service at Honda City. Alistair Scott provide My wife and I were looking for a new car of the CRV variety, and we were both extremely pleased with the service at Honda City. Alistair Scott provided a very human experience and made my wife and me feel very comfortable. He was very patient and personable with the entire family as we brought my in-laws for moral support. Alistair was extremely helpful in answering all of our questions and approached the experience honestly and intelligently. We would highly recommend anyone who is looking for a new car to visit Honda City in Levittown and ask for Alistair. We are confident that whoever we refer to this dealership and Alistair would be as happy as we are today. More
by ckoestner
Employees Worked With
Alistair Scott
April 24, 2016
Enjoyable purchase Buying a car is usually a stressful experience for me. Not this time....the salesperson was a joy to deal with and so was her manager. I left feeli Buying a car is usually a stressful experience for me. Not this time....the salesperson was a joy to deal with and so was her manager. I left feeling I had purchased a great car at a fair price. More
by LL28
Employees Worked With
Samantha Brigandi and James (her manager)
April 19, 2016
CRV and Odyssey experience from this dealer Recently I purchased CRV 2016 Touring and leased Odyssey 2016 from Honda City dealer. This was the worst experience of my life for car purchase. Whole Recently I purchased CRV 2016 Touring and leased Odyssey 2016 from Honda City dealer. This was the worst experience of my life for car purchase. Whole staff at this dealer is very rude and not helpful at all. They all are very arrogant. I will never go back to this dealer. More
by JAM
Employees Worked With
Staff
April 18, 2016
Tried to scam me they told me i needed a power steering pump because it was leaking.. So i got my mechanic to check it out and there is no leak and doesn't need to be they told me i needed a power steering pump because it was leaking.. So i got my mechanic to check it out and there is no leak and doesn't need to be replaced.. I dont think thats cool to try to get $500 from me.. Then charged me $37 for a failed inspection , that my mechanic passed without finding anything wrong...Wont trust them anymore! More
by imnotstupid
Employees Worked With
forget it
April 14, 2016
excellent service I've been to Honda City multiple time and always received good service, my reason for this review today is the improvement to now great service, worke I've been to Honda City multiple time and always received good service, my reason for this review today is the improvement to now great service, worked with Theresa today and she exceeded all expectations, put in a difficult situation with no rentals available, she personally made certain I got home safely and kept me posted until a rental was available. Her efforts need commended and this review is sincerely diserved! More
by lj2
Employees Worked With
Theresa caraballo
April 13, 2016
Awesome Service!!! Service today was quick and without any problems. Ralph was easy to work with and did a great job explaining what needed to be done to my truck. He Service today was quick and without any problems. Ralph was easy to work with and did a great job explaining what needed to be done to my truck. He was knowledgeable and easy to get in contact with when I had questions. More
by puttay
Employees Worked With
Ralph Lomele
March 29, 2016
Horrible customer service by management I purchased a used Toyota from Honda city..all started out great, they worked with us to get the price where we needed it. But when i went to pick up I purchased a used Toyota from Honda city..all started out great, they worked with us to get the price where we needed it. But when i went to pick up the car, everything changed.. they told us during negotiations that they cant certify it since it wasnt a honda but it would go through almost the same check and everything that was needing repair would be fixed,, well as i was walking to my new car, i was told by the used car sales manager that i would have to replace the brakes a rotors since there was a grinding. nothing was told to me before all the papers were signed..when i go to get the brakes checked at a service station, i was told they barely passed inspection...a few days later i noticed a rough ride when at highway speeds(first time on the highway)..the tires turned out to be choppy causing this. Even their service dept said the tires need to be changed to stop the rough ride as well as many various mechanics that i have been to and that the dealership should be replacing the tires.....the used car manager and general manager of the dealership are refusing to replace the tires...so now, the everything that was needing repair would be replaced, was changed to as long as it passed inspection... i was offered by the GM to pay for labor if i was to buy the tires...why should i have to pay for the tires??? be cautious buying from them.. they go back on their word once they get the sale!! i am also not happy with the service dept. i have been back many times due to issues caused by them.. I will never recommend this dealership to any of my friends or family,, btw, the salesman that i worked with was great. he was professional and courteous. More
by pogey1
Employees Worked With
Daniel Molina( salesman), Steve (used car sales manager), Dennis Buchanan (general manager of the dealership)
March 23, 2016
Great!!! I couldn't be happier about this place. I have dealt with Anselmo from service advisors every time I get there and it was always such a great pleasure I couldn't be happier about this place. I have dealt with Anselmo from service advisors every time I get there and it was always such a great pleasure. Service was very quick and he was very professional and detailed about any work that was done. Definitely coming here again. More
by Tina
Employees Worked With
Anselmo
March 23, 2016
great customer service Came in for a service .wasnt expecting anything great But i was amazed by the excellent customer service provided by greg beaumont , friendly knowledg Came in for a service .wasnt expecting anything great But i was amazed by the excellent customer service provided by greg beaumont , friendly knowledgeable answered all my questions got me in and out in a timely manner. In the future i will always see greg for my service needs . More
by satisfied customer
Employees Worked With
Greg Beaumont
March 23, 2016
Amazing Service! I have used a few other dealers for my service needs in the past and have been unsatisfied eachbtime. There is usually an unrealistic wait time, rude I have used a few other dealers for my service needs in the past and have been unsatisfied eachbtime. There is usually an unrealistic wait time, rude or nasty service people, know it all managers just to name a few. So going into my appointment I prepared myself for the normal showdown. Well, Theresa and the team at Honda pleasantly surprised me! I was greeted with smiles and kindsness, everything was explained thoroughly, the wait time was not unbearable and my needs were always the forefront of the conversation. I will absolutely be back every time my car needs service! More
by AJB417
Employees Worked With
Theresa Caraballo
