Honda City

Worst Customer Service center in Bethpage NEVER bring your vehicle to this location! This was the worst experience ever! My car was there for almost a month. In that time span my car was bare NEVER bring your vehicle to this location! This was the worst experience ever! My car was there for almost a month. In that time span my car was barely worked on. I dealt with Richard Baiata who was a professional liar and story teller. My car initially needed 2 parts replaced. One of the parts took 7 days to arrive. Then suddenly my car needed 4 more "new" parts. As per my insurance company my car was considered a total loss bc the repairs cost more than the car was worth. This was an absolute nightmare! I never had so much stress and anxiety dealing with a service station in my life! When Richard wasn't in, which was often, my car didn't get touched and nobody else could help me and didn't call me back. Now, I don't have my car and it's all bc of him and the manager!! They screwed me by trying to get away with making money off of my insurance company and being the professional liars they are, my insurance company's adjuster believed them. This is your warning! Never go there!! I would NEVER recommend anyone to this location. I would rate this service center ZERO stars!! More

Dan is the man! Went down to Honda City and met with Dan to check out some 2012 Honda Accords. Dan was very well informed, showed me a bunch of cars, found me an acco Went down to Honda City and met with Dan to check out some 2012 Honda Accords. Dan was very well informed, showed me a bunch of cars, found me an accord that I love and at such a fair price. After deciding that I definitely wanted to buy the car, there were a few clerical issues that had my father and I waiting at the dealership for almost an hour. During that time, Dan kept us company while we waited and was a joy to be around. Honestly, Dan turned would could have been a very tiring and drawn out process into an enjoyable one. When it comes to Hondas, the quality of car isn't what you should be worrying about; it's the process and the type of salesman that make purchasing a car either good or bad. Honda City and Dan Turin are class acts and I wouldn't buy a Honda from any other dealership or salesman. More

purchase of used 2012 Accord I recently purchased a used 2012 accord from Honda City. It was a very smooth transaction and my salesperson, Dan Turin was professional and knowledge I recently purchased a used 2012 accord from Honda City. It was a very smooth transaction and my salesperson, Dan Turin was professional and knowledgeable. He addressed my questions and concerns efficiently and communicated well during the purchase process. a pleasure to deal with. this was my second used vehicle purchase from this dealer and I continue to hold them in high esteem. the service department is also terrific. More

The Best on Long Island I recently went out to purchase a new car for my daughter. I went to Honda City to get a price on a new car for her. I met Nico Levinas who greeted me I recently went out to purchase a new car for my daughter. I went to Honda City to get a price on a new car for her. I met Nico Levinas who greeted me at the door. He made us feel comfortable during the entire process and was able to purchase and take delivery of a new car within a short time. For what is usually a very stressful process...Nico made it smooth and seamless...He is the Best. Great presentation...Great customer interaction....If anyone needs a new Honda...Nico is your man...and Honda City is the place...Kudos to you Mr Burns...you have a great store and a great staff. More

Great Customer Service My husband and I went into Honda City on July 19th and had a great salesperson by the name of Nico. He took us out on a test drive of a 2015 Honda CRV My husband and I went into Honda City on July 19th and had a great salesperson by the name of Nico. He took us out on a test drive of a 2015 Honda CRV. We immediately fell in love with the car. However we were not ready to buy but we decided to lease the car. Nico really worked with us and with our trade in got us to the price that we wanted to be at. He spent a lot of time with us and the next day we were proud owners of a new CRV. We absolutely love the car! NIco was a pleasure to work with and we look forward to working with him in the future. Thank you Honda City!!! Stacey and Howie Slotnick More

Good luck trying to get a Recall taken care of!!! Needed some recall work done on my Honda Odyssey. I called this dealer, since I'd bought this vehicle from them, and couldn't even get anyone there t Needed some recall work done on my Honda Odyssey. I called this dealer, since I'd bought this vehicle from them, and couldn't even get anyone there to call me back! Called once, they sent me to a voicemail box that asked for all of my information. Didn't get a call back at all. I then called the Service Area, and spoke to a Customer Service Rep. She wound up taking all of my information, and said that a "Service Advisor would get back to me as soon as they were free". Well, needless to say - it's a few days later, and I'm still waiting for this call back! No one called me back at all! This really irritated me, especially since this recall was related to an issue with the Vehicle's braking system (VSA) -- which puts me and my children at risk!! I wanted to get this taken care of ASAP, but it's apparently not possible to get this done at Honda City. So anyway, went ahead and called another Honda dealer (Millennium Honda, in Hempstead) to see if they could do this recall work for me. I was pleasantly surprised when it took me literally less than 5 minutes to make an appointment, and when they agreed to take my car in within the next couple of days. It was SO easy to make an appointment, and and the appointment time given to me was SO convenient. I really appreciated that. In addition, on the day of the appointment - I wanted to have the work done a little earlier in the day. They accommodated me and were able to take care of it! They were the COMPLETE opposite of what I experienced in trying to get this work done at Honda City. Unfortunately, the poor experience in this service area has given me a reason to try another dealer. We're going to get our Service done there instead, and will be purchasing our next Honda there as well. I'm posting this out there, in the hope they do a better job at Customer Service, especially as it relates to getting a Safety Recall taken care of! More

No Games Lamont and Alistair were very helpful and responsive to my shopping needs. The quickly came up with a very reasonable price without all the games you Lamont and Alistair were very helpful and responsive to my shopping needs. The quickly came up with a very reasonable price without all the games you would witness at other dealerships. We had a deal a few minutes after the test drive. More

Great work and customer service I made an appointment at the service center. Whoever answered the phone was polite and accommodating! The service dept staff was very professional and I made an appointment at the service center. Whoever answered the phone was polite and accommodating! The service dept staff was very professional and polite. I was in and out before I knew it. The service advisors are amazing and take there time with you. More

Excellent fast service Great Experience shopping at Honda City. Got a great deal on a Honda pilot and got great service from Reda Bouattoura who really knew his stuff. Would Great Experience shopping at Honda City. Got a great deal on a Honda pilot and got great service from Reda Bouattoura who really knew his stuff. Would definitely recommend to anyone looking to buy a new Honda! More

superb I visited this dealership just to try out new CR-V ,and sales person was Reggie VanWroten. Not only that he was happy just to show me new cars,but he I visited this dealership just to try out new CR-V ,and sales person was Reggie VanWroten. Not only that he was happy just to show me new cars,but he asked me about my life,work and driving habits and knew exactly what I needed from the car.He spent good amount of time with me and did everything to help me decide what car suits me best.Reggie is patient, knowledgeable and stayed nice and sweet even though I did not purchase vehicle from him.Car I had my heart set on didn't satisfied me,but experience was wonderful and I would highly recommend Reggie VanWroten and this dealership to anyone who is considering buying a car .I would rated 10 stars thanks to Reggie! More