Honda City

A colleague of mine who had worked in car sales recommended that I talk to Glenn Christian of Honda City since he new Glenn as a no-nonsense, up-front sales professional. On Sunday 8/22/10, on the recommended that I talk to Glenn Christian of Honda City since he new Glenn as a no-nonsense, up-front sales professional. On Sunday 8/22/10, on the way to an early dinner, with my family, we visited Honda City and requested Glenn. I told Mr. Christian that I was interested in a Honda Accord LX. Glenn explained that Honda was running a major sale and showed me the dealers price, I countered. Glenn then took my offer to the sales manager and much to my chagrin, my offer was accepted. I also told Glenn that we were in a hurry and that we could not stay hours to work out the details of my offer. I am not exaggerating, we completed the preliminary paper work within 37 minutes. I was skeptical that my offer was truly accepted and Marie assured me that whatever was on the table was what I was required to complete in order to purchase the LX. On 08/23/10, Glenn had the LX ready for me. I executed the remainder of the sales contract and now I am satisfied owner of a 2010 LX Accord. On 08/23/10 I was at Honda City less than 40 minutes. More

I would definately recommend Honda City's service department. I have not found a more honest knowledgeable service advisor on Long Island. Rich took care of my Honda Element problem with profession department. I have not found a more honest knowledgeable service advisor on Long Island. Rich took care of my Honda Element problem with professionalism and honesty. I will start bringing in the E for routine service - it's good to find people who know what they are doing. On the other hand - I had requested (through the internet) a quote on a new Honda. I did receive a note acknowledging they had received it. I also got a call from the internet consultant - but missed it. I called back - 3 TIMES - to speak to Charlie. Well 3 strikes and your out - I never received a return call. Enough for begging for a quote! I recommend their service but certainly am dissapointed with their lack of sales interest. They are not the only dealership on Long Island with this problem - seems in general with Honda dealers - they do the boilerplate response and then their job is done. My job is done also - Hondacity has won my servce business but even though I am paying cash for a new car - they won't know that. Three strikes - your out! More

No problems at all. I had a very professional saleswoman. She explained every aspect of the deal, and took her time going over every feature of the vehicle. Everything was above board and straightforward. She explained every aspect of the deal, and took her time going over every feature of the vehicle. Everything was above board and straightforward. Pricing was mediocre, about $100 more than Millenium and PS, but $400 cheaper than Huntington. It was really the saleswoman and the convenience of the dealership that clinched the deal for me. The first price she gave me was the final sales price. She wouldn't haggle, but I respect that. I want a dealership that's going to be around for a while. Inventory was OK, but not great. More

I leased a car here, and bought a car here. The first time I visited, I got an amazing deal on the lease with no hassle. The sales woman was magnificent and gave me a very fair deal. The next time I time I visited, I got an amazing deal on the lease with no hassle. The sales woman was magnificent and gave me a very fair deal. The next time I came back to buy a car for my wife, I got a very good deal on a “left over” Civic. The finance guy talked me into an alarm that he told me would cost about $250. I did not want an alarm to begin with, but thought “at $250, why not?” He told me what the “lowest” interest rate I could receive was and what my monthly payments would be. I wrote everything down to be sure I remembered everything correctly. A few days later, I picked up my Civic and signed the paperwork. I saw the monthly payments were the same, so I assumed everything was fine. When I got home, I realized that I was charged $800 for the alarm. When I called the finance person to get an explanation, I was yelled at and told that he gave me the same monthly payment and he did not understand what that big deal was. What happened is that when I came in, he lied about the lowest interest rate that I could receive was. He actually gave me a higher rate. Later on, he jacked up the price of the car and lowered the interest rate to obtain the same monthly payment. I was angry and wrote an e-mail to the dealership, they never responded. Like a jerk, I decided to give up and not pursue this issue any more. This was a few years ago, and I am still upset that I did not follow through. The next time I buy a new car, I am going to see if they can fax or e-mail me the contract so that I can review it thoroughly before I sign it. My advice: Try to get the contract to take home, or ask the dealer to send it to you before you coe in and sign. If the dealer won’t send you a contract ahead of time, PLEASE READ IT VERY CAREFULLY FROM FRONT TO BACK. The finance guy pressured us into signing the agreement quickly. DO NOT FALL FOR THIS! Spend the 10-20 minutes it takes to go through the whole thing. I lost $550 because I did not spend 10- 20 minutes reading the contract. One additional story about their service center: My Father recently brought his 2008 Honda Accord in for maintenance and he was told that he needed an oil change. The owner’s manual clearly stated that under the most conservative schedule he was not due for another oil change for 3,000 miles. The guy had the nerve to tell my father that he “can’t believe everything he reads in the manual”. My father is a pretty bright guy, so he said “good day” and walked out. More

WOW I do not know what dealership the people who wrote the bad reviews went to? It is a totally different experience than I have had. I have leased 3 brand new Accords EX-L V6's and my best friend boug the bad reviews went to? It is a totally different experience than I have had. I have leased 3 brand new Accords EX-L V6's and my best friend bought a used Accord (basic) from Honda City. They bent over backwards for us. Each deal was done very quickly and we got the color we wanted and the price was always lower than any competitors. They explained all the features and changed the license plate. After 4 cars and a relationship since 2001, I am very happy the way I have been treated. Whenever we wanted a test drive we were allowed to take extra long rides. We were always introduced to the Sales Manager and Service Manager, so that we knew who they were. When I walk into the dealership I am always asked if I need help. I guess you always hear about the complaints and never the more than satisfied people. I never had an argument or was treated with disrespect. THIS IS THE DEALER TO GO TO. More

When I walked into Honda City the sales people were very helpful, I had a wonderful experience with them, one of the best since I started buying cars. I walked into the dealer ship at 11am and had bought my helpful, I had a wonderful experience with them, one of the best since I started buying cars. I walked into the dealer ship at 11am and had bought my car by 1pm signed sealed and delivered. Al helped me to make the right choice and I am enjoying my Pilot right now. J. Linton More

While buying a car at Honda City was a good experience, their service center is AWFUL. I feel that they rip you off - their prices are extremely exorbitant compared to price quotes I've gotten elsewhere. their service center is AWFUL. I feel that they rip you off - their prices are extremely exorbitant compared to price quotes I've gotten elsewhere. In addition, they will do anything and everything to come up with excuses why NOT to honor their extended warranty. Here's an example - my air conditioner stopped working. It should have been covered under my extended warranty. Honda City told me that that part of my warranty was voided due to a car accident I had had over 5 years prior. However, they quoted me a price of $1900 to fix it. I went to the collision service shop who had fixed my car years ago. He looked at it and said that no way in the world was that due to my accident all those years ago. If the accident caused it, it wouldn't have waited 5 years to fail! He wrote up his report that I submitted to Honda to no avail. Additionally, he wound up fixing it for me for $900 - a whole $1000 less than Honda City had quoted the repair. That is one example - there are others as far as price quotes go. More

I want to this dealership to buy a new 2008 honda odessey and I have a trade in; 2004 honda odessey and they offered 7500 on my car even though it was in excellent condition. I came back and check their pric and I have a trade in; 2004 honda odessey and they offered 7500 on my car even though it was in excellent condition. I came back and check their price on their used inventory. I found similar 2004 odessey and priced 17000. Look at how much they are making, brutal and hefthy profit.. DON'T TRADE IN YOUR CAR IN HONDA CITY... k More